"Director, Testing Center"

Job Details

The Director, Testing Center is responsible for the daily operation, strategic leadership, and overall management of Missouri State University’s Testing Center. This position oversees a broader organizational unit that includes the Testing Center team (three full-time staff and up to twenty student employees), delivering efficient, compliant, and high-quality testing services. The Director ensures effective and efficient operations across staffing, scheduling, systems maintenance, facilities, and test security, while also leading strategic planning, campus policy development, and institutional-level decision-making in partnership with the Disability Resource Center (DRC), the Provost, General Counsel, academic Deans, and the Faculty Center for Teaching and Learning (FCTL). This position serves as the primary liaison and negotiator with external testing organizations and vendors (e.g., Educational Testing Service, College Board, and other providers of high-stakes examinations), ensuring strict compliance with their policies, procedures, and contractual obligations and securing a balanced portfolio of academically aligned and revenue-generating tests.

Company

Missouri State University is a Public University System located in Springfield, Missorui with an enrollment of more than 25,000 students who come from around the state and the world. Missouri State University's Testing Center is housed in Duane G Meyer Library. The Testing Center supports students, faculty and the community by providing a secure, accessible and professional environment for testing. We serve a wide variety of testing needs from supporting students with accommodation, offering certification exams, assisting faculty in special circumstances, and providing testing services for members of the public.