"Director, Workforce & Continuing Education"

Job Description

This position provides educational leadership for a unit of the college dedicated to the development, management, and administration of workforce and noncredit training and learning activities. The Director reports to and works in concert with the Vice President of Partnerships, Workforce and Southern Campuses to achieve the mission of the office and to promote economic, community, and personal development for citizens throughout the college’s nine-county service area.

Essential Functions

1. Lead Program Development
   Direct the creation, marketing, and delivery of noncredit professional and personal development learning opportunities.
2. Foster External Partnerships
   Build and maintain relationships with businesses, industries, government entities, economic developers, and communities within the college’s nine-county service area.
3. Assess Training Needs
   Evaluate the training and service needs of businesses, industries, and community organizations. Serve as a resource to identify opportunities for the college to meet these needs through contract training or professional courses (credit or noncredit).
4. Collaborate with Industry
   Partner with businesses and organizations to design and deliver timely, high-quality training—open enrollment or customized—to meet specific goals.
5. Develop Trainer Pool
   Recruit and maintain a strong pool of experienced and/or credentialed trainers.
6. Promote Workforce Training
   Advocate for the college’s credit and noncredit workforce training programs.
7. Expand Contract Training
   Strategically develop and deliver effective contract training to address the needs of targeted businesses and industries.
8. Manage Budget
   Develop and oversee a self-supporting budget that covers all direct and indirect costs while generating resources for growth.
9. Monitor Productivity
   Track and evaluate unit productivity using workforce training contact hours, with a focus on continuous growth.
10. Deliver Community Programs
    Organize and present seminars, workshops, and training programs of general interest to communities within the service area.
11. Provide Data Reporting
    Prepare and submit data reports as required for internal and external stakeholders.
12. Collaborate with Academic Divisions
    Maintain knowledge of credit programs to support collaboration on noncredit offerings and articulate degree and certificate options for business and industry employees.
13. Supervise Personnel
    Oversee and evaluate Workforce & Continuing Education (WCE) staff, including regular, part-time, and contracted personnel.
14. Prepare Quarterly Reports
    Compile detailed reports including course types (professional, contract, personal, camp), enrollment headcount, contact hours, CEUs, income, expenses, and net per class.
15. Ensure CEU Compliance
    Award and maintain Continuing Education Units in accordance with International Association for Continuing Education and Training (IACET) standards.
16. Support Enrollment Growth
    Provide development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Supplemental Functions

• Service on college committees as assigned.
• Perform other duties as assigned

Education, Training, and Experience

Required:

• Bachelor’s degree in Business, Education, Workforce Development, Organizational Development, or a closely related field and a minimum of 8-10 years demonstrated experience in program development, administration or delivery of contract training programs

OR

• Masters degree in Business, Education, Workforce Development, Organizational Development or a closely related field and a minimum of 3-5 years demonstrated experience in program development, administration or delivery of contract training programs.

Required Skills:

• Strong leadership and strategic planning abilities.
• Excellent communication and relationship-building skills with business, industry, and community partners.
• Ability to manage multiple projects and meet deadlines.

Preferred Qualifications:

• Experience in higher education or community college setting.
• Familiarity with IACET standards and CEU compliance.
• Proven success in developing and delivering contract training programs.

Knowledge, Skills, and Abilities

• Ability to manage multiple priorities and projects effectively.
• Strong interpersonal skills for working with faculty, staff, administrators, and business/industry leaders.
• Excellent networking and relationship-building skills.
• Ability to analyze and use data for informed decision making.
• Exceptional communication skills with a diverse population.
• Ability to develop and deliver professional presentations.
• Leadership in supervision, planning, marketing, and budgeting.
• Proficiency in Microsoft Word, Excel, and presentation software.

Working Conditions

• Normal sitting and movement in an office environment.
• Visual and hand usage of a computer.
• Travel to Columbia State centers and sites, business and industry locations, and other service area locations.
• Varied work hours, including days, evenings or weekends as needed to carry out duties.

Titles Supervised

• Coordinator
• Operations Manager
• CDL Instructor
• Part-time and contracted personnel

Hiring Salary Range: $63,400 – $79,250

This position is based at the Columbia, TN Campus.

About Columbia State Community College:

As Tennessee’s first community college (established in 1966), Columbia State is committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Columbia State is a member of the Tennessee Board of Regents.

Columbia State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents