Education Designer and Support Officer

Education Designer and Support Officer

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Job no: 539265
Work type: Full Time
Location: Sydney, NSW
Categories: Student Services

• One of Australia’s leading research & teaching universities
• Vibrant campus life with a strong sense of community & inclusion
• Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The School of Materials Science and Engineering is one of the top ranked Materials programs in the Asia-Pacific region and strongly positioned in every facet of materials science and engineering. It offers undergraduate programs in Materials Science and Engineering (Honours), as well as a number of combined degree programs with Chemical Engineering, Biomedical Engineering and Commerce.

The Education Designer and Support Officer (Academic Calendar Transition) plays a key role in supporting the School in three key areas. Firstly, and as a priority, to assist with the academic calendar transition from the existing ‘3+’ academic calendar model to a ‘flex-semester’ calendar, due to be implemented by 2028. Secondly, to assist the School’s academic education leadership team in implementing a program-level approach to assessment and curriculum design, and thirdly, to assist academics with uplifting courses, through education design and support.

Embedded within the School and liaising closely with the School’s Education Committee, the Science Education Team (SET) and the School Manager, this role will support and provide expert advice relating to curriculum, assessment and timetable changes while liaising with academic and professional staff to ensure alignment between the School and faculty-wide initiatives.

About the role

• $113K - $123K plus 17% superannuation and annual leave loading
• Fixed Term – 12 months
• Full-time (35 hours per week)

Specific responsibilities for this role include:

• Support the implementation of academic calendar transition and curriculum transformation activities at the School level.
• Create timelines and track key deadlines related to calendar and curriculum transformation activities.
• Maintain documentation related to curriculum changes, assessment schedules, and teaching delivery. and liaise with academic staff to ensure timely submission and compliance with policies.
• Support the design and implementation of digital course uplift and flipped teaching approaches in the School’s courses.
• Support academic staff and convenors in the design, development and review of courses within the School’s programs, applying sound pedagogical strategies to achieve effective learning outcomes.
• Map the development of technical knowledge and graduate attributes (e.g. group work skills, communication skills, information management capability) across the School’s programs, and both make and support implementation of recommendations to improve alignment between assessments, Course Learning Outcomes, Specialisation Learning Outcomes and Program Learning Outcomes.
• Coordinate approval and governance processes, advise on timelines, support academic rule development and alignment with standards, liaise with SET for ECLIPS submissions, and provide governance and administration support for the School’s Education Committee.
• Build collaborative relationships with the Science Education Team (SET), Education Support Officers across the Faculty, the Faculty’s Calendar and Education Strategy Project Manager and Academic Lead and academics and professionals within the School to support communication, change management, and continuous improvement.
• Interpret and advise on relevant policies, procedures and systems, manage school projects, resolve technical and procedural issues, and contribute to process improvements and new procedures, working independently and collaboratively.
• Align with and actively demonstrate the Code of Conduct and Values.
• Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

About the successful applicant
(Selection Criteria)

To be successful in this role you will have:

• Relevant tertiary qualification and subsequent relevant experience, or an equivalent level of knowledge and competence gained through any combination of education, training and experience.
• Experience in the tertiary education sector, preferably with experience in academic quality or support of teaching and course/program development.
• (Desirable) Experience with academic calendar transitions or curriculum transformation projects.
• Demonstrated understanding of teaching theory and practice as they apply in modern tertiary learning environments, particularly in engineering/physical science disciplines.
• Experience in the design and implementation of well-structured and engaging learning experiences, both online and face-to-face, in the tertiary education sector.
• Ability to select, develop, analyse, and evaluate the performance of teaching technologies and approaches to enhance learning outcomes.
• Experience in developing and implementing program-level approaches to assessment and curriculum design.
• Excellent written and verbal communication skills, with a high level of attention to detail for deliverables produced.
• Strong interpersonal and collaboration skills, with the ability to engage effectively with academics and support staff, adapt to changing priorities, and work both independently and as part of a team.
• Excellent organisational and time management skills, with the ability to prioritise tasks, manage competing demands, and meet deadlines using sound judgement and initiative.
• Proven problem-solving and analytical skills, with the ability to identify gaps, understand problems, develop solutions and suggest improvements.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

You should systematically address the selection criteria listed within the position description in your application.

Please apply online - applications will not be accepted if sent to the contact listed.

Contact:
Lucy Zhang
E: lucy.zhang@unsw.edu.au
Applications close: May 5th, 2026