Employee Relations Consultant (Temp)
Essential Duties and Responsibilities
- In this role, you will play a crucial part in supporting our organization's commitment to employee well-being and inclusivity. You will handle approximately 50% of your casework related to ADA accommodations, working closely with employees and management to address needs and ensure compliance.
- Conduct consultations and provide guidance on ADA accommodations and employee relations matters.
- Collaborate with employees to assess their needs and develop appropriate accommodation plans.
- Facilitate training sessions to enhance understanding of ADA policies and best practices.
- Provide assistance to supervisory and non-supervisory employees on workplace issues including disagreements, unsatisfactory performance, allegations of inappropriate behavior and other policy violations in the workplace.
- Conduct investigations into complaints, document findings, and recommend appropriate actions.
- Support investigations and grievances related to employee relations issues while maintaining confidentiality and integrity.
- Address and resolve non-complex to moderately complex employee concerns, grievances, and disputes in a timely and effective manner.
Minimum Experience / Education
Bachelor's degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.
Preferred Education Skills and Experience
- Bachelor's degree in business, psychology, or a related field and 2 years or more of recent related experience as an ADA Consultant, Employee Relations Specialist, HR Advisor, HR Generalist, or HR Business Partner.
- Demonstrated ability to multitask, set priorities, manage multiple responsibilities and deliver against competing deadlines.
- Ability to handle confidential information with discretion.
- Eagerness to learn and adapt in a fast-paced environment.
- Strong interpersonal skills and a team-oriented mindset.
- Strong written and verbal communication skills.
- Passion for continuous process improvement.
- Solutions-oriented mindset with a proactive approach to problem-solving.
- Ability to navigate ambiguity effectively.
- High level of patience, emotional maturity, and intelligence, especially in high-pressure situations.
- Strong case management experience and Salesforce experience is a plus.
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