"Employee Services Assistant"

•  494090
•  90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
•  Administration / Admin Support
•  L4 $73,874 - $77,693 +17% super
•  People and Culture

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•  Full-Time
• People and Culture | UniSC Sunshine Coast, Sippy Downs
• Level 4, $73,874 - $77,693 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hours per week), ongoing appointment

The Opportunity

You will play a key role in keeping the People & Culture team running smoothly, delivering efficient and high-quality administrative support that drives daily operations. In this dynamic role, you’ll work collaboratively with colleagues, contributing to the achievement of departmental goals while ensuring processes run seamlessly and stakeholders receive exceptional service.

You will

• Provide quality customer-focused P&C receptionist services, fielding and responding to a range of general P&C queries. Delivery of services will span a variety of modes, including telephone, email, online and face-to-face; and
• Provide administrative and operational support to the Employee Services Officers (ESO) and Senior Business Partners, including but not limited to, general correspondence, record keeping, meetings scheduling, transacting financials, communications, generating reports and systems support. This may also include administrative and operational support to the wider People and Culture team, in particular, responsibility for routine office tasks that ensure the smooth functioning of the P&C office and general operations.

About you

You’re an enthusiastic and motivated early-career HR professional eager to develop your skills. You approach tasks with initiative, tackle problems thoughtfully, and manage competing priorities efficiently. With strong organisational skills and a willingness to learn, you communicate clearly and confidently, both verbally and in writing, building positive relationships with colleagues and stakeholders across the organisation.

You will possess:

• Completion of a relevant qualification with relevant subsequent experience in administration or people and culture environment, or an equivalent combination of relevant experience and/or education and training;
• Sound knowledge and interest in contemporary human resource principles, with emphasis on proficiency of processes and techniques, and how they interact with other related functions within the context of a corporate environment;
• Demonstrated capacity to provide high detail administrative support, with well-developed computing skills and the ability to produce accurate and detailed documents across a range of software applications, technologies, in particular the Microsoft Office Suite and ability to pick-up and learn new systems; and
• Excellent interpersonal, organisational, and written communication skills, with proven strengths in delivering high quality customer service in a busy office environment, as well as working independently in line with priorities and deadlines.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position description:  494090 - Employee Services Assistant.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Sunday 15 March 2026.

Your completed application must include:

• a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the position description. There will be opportunity within the application form to also include supporting documentation should you wish.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Sascha Nicoll

Team Leader, Employee Services – People and Culture

Phone: 07 5459 4485

Email: snicoll@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 research fields ranked well above world standard, characterised by evidence of outstanding performance according to the Excellence Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.