EMS Director

JOB SUMMARY:

Provides strategic leadership, oversight, and management of Emergency Medical Services (EMS) operations within a Fire Department -University integrated system. Ensures EMS operations, compliance, clinical quality, and regulatory requirements are met in accordance with local, state, and federal standards.

This position establishes EMS policies, protocols, and performance expectations, and maintains authority over EMS compliance and system operations. Works in coordination with the Fire & EMS Training Officer, who is responsible for implementation and delivery of training programs. Performs other duties as assigned.

JOB DUTIES:

30% - Essential - EMS Operations & Program Management
Oversees all EMS operations, including response readiness, deployment strategies, and integration with fire suppression and campus public safety operations.
Develops and implements operational plans for EMS delivery across campus, including high-risk environments (labs, athletics, housing, events).
Manages EMS equipment lifecycle, procurement, maintenance, and system readiness.
Coordinates EMS response planning for major events and campus activities.
Ensures alignment of EMS operations with university safety objectives and fire department mission. Works in conjunction with the controlled substances coordinator at CUFD and the supervising physician.

25% - Essential - Compliance, Regulatory Oversight & Accreditation
Serves as the primary authority for EMS compliance with local, state, and federal regulations (SC DHEC, OSHA, HIPAA, DEA, etc.). Maintains EMS licensure, permits, and regulatory documentation. Oversees controlled substances program, including storage, tracking, and reporting.
Ensures EMS operations meet accreditation and inspection standards. Establishes compliance expectations and monitors adherence across the organization.

20% - Essential - Clinical Quality Assurance & Performance Management (QA/QI)
Develops and manages EMS quality assurance and quality improvement programs. Conducts patient care report reviews, incident evaluations, and system performance analysis. Identifies trends and performance gaps and establishes corrective actions. Provides QA/QI findings and performance data to the Training Officer to support development of targeted training initiatives.
Ensures continuous improvement of patient care delivery and clinical outcomes.

15% - Essential - Policy Development & Clinical Governance
Develops, implements, and maintains EMS protocols, policies, and procedures. Establishes standards for patient care, medication administration, infection control, and operational practices.
Collaborates with medical direction to ensure clinical protocols reflect current evidence-based practices.
Maintains authority over EMS clinical and operational policy decisions.

10% - Essential - Training Oversight & Interdepartmental Coordination
Establishes EMS training standards, priorities, and compliance requirements. Provides guidance and direction to the Fire & EMS Training Officer regarding EMS training needs and program objectives.
Ensures training programs meet regulatory and operational requirements. Coordinates with Police and Fire leadership to support joint training initiatives (e.g., mass casualty incidents, active threat response). Does not serve as the primary instructor or coordinator of routine training programs.

MINIMUM REQUIREMENTS:

Education - 1st Bachelor's Degree - Fire Science, Emergency Management, Public Health, or related field.
Licenses - Drivers License Class D normal < 26,000
Knowledge of EMS regulations, incident command systems, and emergency operations
Certifications - state licensed EMT or Paramedic
Work Exp 5+ years of progressively responsible experience in EMS, Fire/EMS, or emergency medical operations, including leadership responsibilities.

PREFERRED REQUIREMENTS:

Education - 1st Master's Degree - Emergency Management, Public Administration, Health Administration, or related field
Certifications - Firefighter I or II
10+ years progressive EMS leadership experience
Experience managing EMS compliance programs (DHEC, DEA)
Advanced certifications (CEM, EFO, CPM, HazMat Technician)
ACLS, controlled substance management certification
National Registry Paramedic