Question 1

What qualifications are required for the Enquiries Officer role?

Accepted Answer

You need an undergraduate degree in a relevant field or equivalent education and experience. Strong understanding of HDR administration processes is essential, or the ability to learn quickly. Excellent communication skills , attention to detail, and critical thinking are key. Prepare your resume and cover letter highlighting these. View similar roles in administration jobs .

Question 2

What is the salary and employment type for this position?

Accepted Answer

Base salary is $83,776 - $93,121 + 17% superannuation (HEW Level 5). It's a full-time permanent role at the St Lucia Campus . Benefits include up to 26 weeks paid parental leave, flexible working, and career development. Explore university salaries for more insights.

Question 3

Does this role offer visa sponsorship?

Accepted Answer

No, employer sponsored work rights are not available . You must maintain unrestricted work rights in Australia for the role duration. Pre-employment checks include right to work verification. Check higher ed jobs in Australia for opportunities.

Question 4

What are the key responsibilities of an Enquiries Officer?

Accepted Answer

Provide timely, accurate advice to HDR candidates via phone, email, and in-person using client management systems. Liaise with Graduate Research School colleagues, assist with knowledge materials, support reception, and perform administrative duties. Drive process improvements. Learn more about higher ed career advice .

Question 5

How do I apply for this Enquiries Officer position?

Accepted Answer

Upload your resume and a cover letter summarizing alignment with 'About You' criteria. Applications close 24 March 2026 . UQ encourages diverse applicants. Use our free cover letter template . Contact talent@uq.edu.au for accessibility needs. See UQ administration jobs .

Question 6

What benefits does University of Queensland offer?

Accepted Answer

Enjoy 17% superannuation , 17.5% annual leave loading, hybrid working, health discounts, career development via Study for Staff, on-campus childcare, and affordable parking. Contribute to UQ's vision. Explore higher ed career advice for professional staff roles.

University of Queensland

St Lucia Campus

"Enquiries Officer"

Applications Close

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