Enrollment Coordinator, Cedar Rapids

Position Summary

Are you passionate about helping students
take the next step toward their educational and career goals? As an Enrollment Coordinator at Upper Iowa University, you'll play a key role
in driving student recruitment and retention efforts through direct community engagement, personalized outreach, and student-centered
support.

This position is responsible for identifying and cultivating prospective students by building relationships with local
businesses, military installations, community college partners, and other organizations. You'll guide students through the enrollment
process-from initial inquiry through admissions, transfer evaluation, financial aid support, and degree planning-ensuring they feel
supported every step of the way through graduation.
In collaboration with your leadership, you will also assist in planning and executing
targeted regional marketing and outreach strategies to grow enrollment and strengthen UIU's community presence. This is a dynamic,
student-facing role ideal for a self-starter who thrives in a fast-paced, goal-oriented environment and believes in the power of education
to transform lives.

Position Responsibilities

Recruitment and Retention Services

• Proactively engage with
  prospective students by responding to inquiries through multiple communication channels-including email, phone, text (via J1 Web), and
  mail-to build relationships and guide them through the admissions process.
• Manage the full enrollment cycle from inquiry to
  enrollment, ensuring timely follow-up and personalized support to meet center recruitment goals.
• Provide prospective and continuing
  students with academic guidance, degree planning, and assistance in course selection to support timely progress toward graduation by
  educating students on potential program completion options.
• Build and sustain strategic partnerships with community colleges,
  businesses, government entities, and law enforcement agencies to generate prospective student pipelines and expand UIU's community
  presence.

Customer Service

• Champion a culture of service excellence by ensuring all students,
  prospective learners, and community members receive timely, respectful, and solutions-focused support.
• Respond promptly to inquiries
  and concerns, working cross-functionally with internal departments to resolve issues and remove barriers to student success.
• Build
  strong relationships with students and community organizations by maintaining open communication, proactive check-ins, and a high level of
  availability during critical enrollment and academic periods.
• Provide clear, consistent information regarding UIU policies,
  procedures, and resources, helping students make informed decisions about their educational journey.
• Maintain a professional,
  welcoming front-office and virtual presence that reflects UIU's values and commitment to student-first service.

Collaboration

• Partner effectively within the University to ensure center operations, enrollment goals, and service
  standards are consistently met or exceeded.
• Maintain clear, timely communication with campus departments and administrative offices,
  sharing relevant data, updates, and reports as needed or requested.
• Foster a collaborative work environment by supporting
  interdepartmental teamwork, sharing best practices, and participating in university-wide initiatives that advance institutional
  success.
• Participate in university committees and special initiatives as appropriate, contributing to broader institutional
  goals.
• Perform other duties as assigned in support of student success and center performance.

Qualifications

• Bachelor's degree required. Master's Degree preferred.
• Outstanding interpersonal communication and writing
  skills.
• Experience in marketing and sales preferred.
• Knowledge of non-traditional, adult student learning theory and
  motivation.
• Keen attention to detail.
• Willingness to work flexible schedules, including evening hours and
  weekends.
• Willingness to travel.
• Must be at least 21 years of age, possess a valid driver's license, hold valid auto
  insurance, consent to and pass a periodic motor vehicle record check, and be insurable under the terms of the university's liability
  policy.
• Must be proficient with Microsoft Office Suite and comfortable working with an enterprise system such as Jenzabar or
  Salesforce-powered systems.
• Professional accomplishments that reflect self-motivation, initiative, independence, and strong customer
  service orientation.
• Must be present and available to work.

Benefits Package Free & reduced UIU tuition packages for
employees, dependents, and spouses, paid vacation and sick leave, paid holidays, retirement, health, life, and other insurance are
available.

Employment is contingent upon successful completion of a background check.