Enrollment Services Associate

If you love helping people, solving problems, and being at the heart of the action, come join our team as an Enrollment Services Associate! You’ll be the friendly face (and voice) that students, parents, faculty, and community members count on when they need guidance through college processes - from admissions to advising, financial aid to registration, and everything in between.

Each day brings something new. You might be helping a new student navigate the FAFSA, guiding a parent through dual credit enrollment, or reviewing and routing sensitive documents with care and accuracy. You’ll juggle phone calls, emails, and in-person questions, using your knowledge of college systems and your warm customer service skills to make sure every person who walks through the door feels seen and supported.

We're looking for someone who thrives in a fast-paced, team-oriented environment, communicates clearly, pays attention to the little things, and can learn multiple systems with ease. You’ll need to be comfortable shifting gears quickly, love solving problems, and have a genuine desire to help students succeed.

Whether you’re answering questions about deadlines, helping someone print a transcript, or guiding a first-gen student through their next steps, your work will matter. If you’re ready to make a difference from day one, we’d love to meet you!

*We have two positions available. Due to high traffic in our department in this season, interviews may be delayed.

Enjoy excellent benefits, including retirement https://www.nic.edu/hr/benefits/
15 vacation days per year
12 sick days per year
14 paid holidays
Tuition assistance

Job Description linked below; (some job boards may not include active links so please click *Apply Now on the NIC website* or go to www.nic.edu/jobs to see full details);

Enrollment Services Associate 10-24.docx

Minimum Qualifications High school diploma or general education degree (GED) and a minimum two years full-time equivalent experience working in a customer relations position required, or equivalent combination of education and experience.

Starting pay range: $17.46 - $20.08 Pay Grade: C6 To see full Pay Grade Salary Structures click here

Work Site Location: Coeur d' Alene Campus Work Schedule: typical college hours Mon-Thurs 7:30-5:00, Fri 7:30-2:30

Employment is contingent upon successful completion of background check and proof of degree if required for this position.

Application materials include: resume, cover letter

Applications ONLY accepted through the North Idaho College Website!