Ethnic Studies Assistant (Administrative Support Assistant II)

Classificaiton: Administrative Support Assistant II

Department: Ethnic Studies Operations

Salary Range: $3,680 - $3,864 per month

Appointment Type: Ongoing

Time Base: Full Time

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Telecommute eligible)

About CSUF:

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs.

Job Summary:

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination.

About the Position:

The three Ethnic Studies Departments of African American Studies, Asian American Studies, and Chicana/o Studies are diverse and growing departments that are committed to student engagement and achievement, faculty and staff development and work-life balance, and social justice on campus and in the community. We seek an exceptional individual to join our team as the Ethnic Studies Assistant (Administrative Support Assistant II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under general supervision, the Ethnic Studies Assistant provides administrative and clerical support for a multi-department complex serving the departments of African American Studies, Asian American Studies, and Chicana/o Studies. Provides front office support by screening phone calls, assisting walk-in visitors, and processing and distributing mail. Orders textbooks and desk copies of books for all faculty and classes. Supports the Administrative Support Coordinators by assisting with the preparation of hospitality forms and collection of expense documents. Support faculty and students with their travel request and travel expense claims. Maintains the office supply inventory and ordering supplies. Prepare purchase requisitions for supplies and materials. Access databases for student record information, enrollment information, and registration permits and releases. Maintain and update the department's website, social media accounts, and create and distribute marketing materials. Schedule office locations for temporary part-time faculty. Maintains the department's conference room calendar and schedules meetings and appointments. Point of contact for the Student Opinion Questionnaire (SOQ) process and sends mass emails. Provides assistance with directing work and training the front office Student Assistants. Assists with symposia, commencement, events, and meeting planning. Serves as the backup Department IT Coordinator (DITC). Other duties as assigned.

Essential Qualifications:

High School diploma or the equivalent and three years of experience in general office, clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment.

Preferred Qualifications:

Experience working in an academic administrative office. Experience working in customer service environment.

Additional Information:

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University's strategic goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).