Event Manager
Job Summary
Position Summary
The University of Utah Advancement Team is seeking a dynamic, detail-oriented Event Manager / Event Producer to plan and execute high-impact events that support the University's mission of engagement, philanthropy, and institutional pride. This role is ideal for a professional who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional guest experiences, client service, and relationship-driven events.
You will lead the planning and execution of a wide range of events—from intimate donor dinners to large-scale campus celebrations—while serving as a key liaison between university leadership, donors, and stakeholders.
Key Responsibilities
Event Planning & Execution
- Plan, coordinate, and execute a portfolio of advancement events, including donor recognition receptions, scholarship and stewardship events, groundbreakings and building dedications, alumni and community engagement events
- Develop event concepts, run-of-show documents, and production timelines
- Ensure events align with institutional goals, brand standards, and donor intent
Guest Relations & Client Services
- Serve as the primary point of contact for internal clients, donors, and VIP guests
- Design and deliver exceptional guest experiences, from invitation to post-event follow-up
- Anticipate guest needs and proactively resolve service issues
- Manage VIP hosting, seating strategies, accessibility accommodations, and personalized touches
- Build strong relationships with stakeholders to ensure high satisfaction and repeat engagement
Logistics & Operations
- Oversee all event logistics including catering, audiovisual, venue setup, transportation, and materials
- Manage vendor sourcing, contracts, and on-site coordination
- Partner with internal teams (communications, development, facilities, public safety)
- Ensure compliance with university policies and risk management standards
Project & Budget Management
- Develop and manage event budgets, timelines, and production schedules
- Track expenses, negotiate vendor pricing, and ensure cost efficiency
- Manage multiple concurrent events with strong attention to detail
On-Site Event Leadership
- Lead event execution on-site, troubleshooting issues in real time
- Supervise staff, volunteers, and vendors
- Ensure seamless flow of programming and high-quality attendee experience
Post-Event Strategy & Reporting
- Prepare post-event reports, including attendance, outcomes, and ROI
- Manage follow-up communications with donors and stakeholders
- Use CRM and event tools to track engagement and outcomes
Minimum Qualifications
- Bachelor's degree or equivalent professional experience
- 3+ years of experience in event planning, hospitality, or client-facing roles
- Proven ability to manage multiple projects in a fast-paced environment
- Strong organizational skills and attention to detail
- Excellent communication, interpersonal, and negotiation skills
Preferred Qualifications
- Experience in higher education, nonprofit, fundraising, or advancement events
- Strong background in guest services, VIP relations, or hospitality management
- Experience working with donors, executives, or high-profile stakeholders
- Familiarity with CRM systems and event management platforms
- Ability to design elevated, memorable guest experiences
- Knowledge of event marketing and communications strategies
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