"Financial Aid Counselor"

Educates and helps students and prospective students navigate the financial aid process. This process begins at the moment a prospective student considers enrollment and continues through graduation or withdrawal. Financial Aid Counselors are expected to provide exceptional customer service to existing students, prospective students, and other department members within Florida Tech. Aids in the student retention effort by helping students find alternatives to withdrawal.

Responsibilities Include:

• Counsels students and families in person, via phone, and virtually, in all aspects of financial aid for all programs available to students at FIT
• Maintains up-to-date knowledge of federal, state and institutional guidelines
• Resolves SAR C-flags and confirms student eligibility when FAFSA confirmations fail
• Assists in aid eligibility assessment, funds disbursement, and aid reconciliation procedures
• Reviews and updates awards packages, adjusting aid as necessary to comply with state, federal and institutional guidelines
• Posts, processes and originates/certifies Direct Stafford, Parent and Graduate PLUS
• Processes Private loans and ensures receipt of MPNs, Entrance Counseling and certification records
• Monitors and adjusts student's borrower based aid year information
• Coordinates with Athletics, Resident Life, and other university departments in awarding grants, scholarships, GSA and GRA awards
• Assists families in the review of cases for special conditions and/or professional judgment
• Assists with verification for students selected by the Department of Education as well as institutionally selected students
• Reviews Florida Residency documentation and verifies eligibility for state aid
• Indexes documents received via fax, email and in-person for processing and review

Requirements Include:

• High school diploma or GED
• Minimum 0–2 years of relevant work experience required
• Strong level of specialized knowledge to manage complex tasks, programs or projects