Financial Aid Manager

Job Details

Financial Aid Manager

Salary: $107,036.00 - $131,641.00 Annually
Location: Fresno City College, CA
Job Type: Permanent
Division: FCC Student Services
Job Number: 2026039
Closing: 6/30/2026 11:59 PM Pacific

General Purpose

Under direction, plans, coordinates and supervises operations in a Financial Aid department; ensures the efficient and equitable disbursement of scholarships and financial aid funds to students; determines department needs, formulates action plans and works with staff to deliver department services; provides professional assistance and guidance to college manage­ment on financial aid issues; and performs related duties as assigned.

Essential Duties & Responsibilities

• Plans, assigns, schedules, supervises and evaluates work of a Financial Aid department; supervises and participates in developing, implementing and evaluating plans, work processes, systems and proce­dures to achieve annual goals, objectives and work standards; contributes to the development of and monitors performance against the annual department budget; approves purchases and other expen­ditures in accordance with District policies and procedures; makes presentations; prepares and maintains a variety of records and reports.
• Manages the performance of assigned staff; interviews and selects new staff; establishes perform­ance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; makes compensation recommendations; responds to grievances; approves overtime/compensatory time; subject to concurrence by senior management and Human Resources, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements; performs other activities relevant to supervision of assigned staff.
• Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environ­ment.
• Interprets, applies and ensures compliance with applicable laws, codes and regulations; remains current on applicable legislative decisions and developments.
• Plans, develops and oversees financial aid, scholarship and grant application, evaluation, award and disbursement processes and ensures they are accurate, timely and efficient; ensures the proper determination of student eligibility for financial aid; oversees the comparison of financial need with available financial aid and personally adjudicates the more complex and difficult financial aid and student account issues and appeals; interprets, explains and enforces policies, procedures and practices; provides technical direction to staff and information to students pertaining to financial aid rules, regulations, operational procedures and associated federal and state programs; coordinates with other departments including EOPS, CalWORKS and the Bookstore on student financial aid awards.
• May participate and provide technical expertise and recommendations to District and college admin­istrators and other departments and divisions regarding District compliance with laws, reporting regulations and academic policies and the impacts of current and proposed policies and procedures; may perform, prepare and present program review and unit review.
• Interprets, applies and ensures compliance with applicable laws, codes and regulations; remains current on applicable legislative decisions and developments.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

OTHER DUTIES

• Based on assignment, prepares federal, state and District reports and oversees the reconciliation and balancing of financial aid accounts with the Department of Education to ensure the college meets all regulatory require­ments; conducts studies and special projects as directed.
• Represents the District on local and statewide professional organizations and committees.
• Maintains liaison with federal, state, county and other agencies to answer questions, resolve problems, provide data and interpret and apply changes in rules and regulations concerning financial aid.
• Performs related duties as assigned.