Financial Aid Officer

Job Description

We are seeking a Financial Aid Officer who will report directly to the Director of Financial Aid and will be responsible for reviewing, awarding, and monitoring federal, state, and alternative aid programs. This position is part of the PCCC Enrollment Services team that strives to provide excellent customer service for all enrollment-related functions.

This is a full-time, administrative position.

Example of Duties:

• Assist student in completing financial aid forms and advise students and parents on financial aid procedures and policies.
• Review financial aid applications and supporting documents for corrections and accuracy of information.
• Communicate confidential information to students in a sensitive manner.
• Assist in determining eligibility for aid applicants and responsible for the authorization of awards.
• Coordinate processing of the Federal Direct Loan program. Requires exceptional detail work, including reviewing exception reports and updating information for federal reporting as well as timely reconciliation.
• Participate in high school and community presentations on financial aid.
• Provide excellent customer service and answers to student inquiries.
• Perform other related duties as assigned by supervisor.

Qualifications:

• Bachelor's degree required.
• One to three years of experience in financial aid preferred.
• Working knowledge of all State and Federal Financial Aid programs preferred.
• Computer literacy and ability to utilize an integrated student system (preferably Colleague).
• Ability to work well with people, excellent communication (both oral and written) and customer service skills. Bilingual preferred (Spanish/English).
• Must be committed to serving a diverse student population.
• Must have the ability to travel locally.
• Must be willing and able to work evenings, overtime and/or at other locations as required.

The completion of a background check will be required for the selected candidate.

Compensation:

Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The starting salary for this position is $45,000.

Benefits:

PCCC offers a variety of benefits which include:

• Excellent New Jersey State health insurance plans
• Dental Plan options 100% covered by employer
• Retirement systems through New Jersey State
• Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.)
• Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract
• Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions)
• Paid Holidays
• Vacation, Sick, Personal, and Floating Holiday hours (Prorated based on hire date)

The college also offers optional programs such as:

• Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
• Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
• Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses.
• Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick.
• Voluntary Annuity Programs: Additional contributions to retirement account