"FT Dental Program Assistant"

Summary

Under the general supervision of the Instructional Dean, the Dental Program Support Assistant is responsible for assisting in the day-to-day dental program operations.

Distinguishing Characteristics

The Dental Program Support Assistant is a paraprofessional position that requires specialized knowledge of and experience in the dental field. The Dental Program Support Assistant is a semi-professional level class with more program accountability and program services involvement.

Essential Duties and Responsibilities

• Handles phone calls in a professional and business-like manner; schedules patient appointments; tracks how patients hear about the clinic and monitors patient records for accuracy.
• Communicates patient records with community clinics, dental schools, and private dental offices; assists students, faculty, and patients as needed in the clinic; and performs a wide variety of support services for personnel, student, and patient matters.
• Participates in college activities such as student functions, open houses, student orientations, continuing education courses, and graduation exercises.
• Collaborates with the faculty, staff, and others as designated by the Instructional Dean with dental program related assignments and tasks.
• Assists patients who enter and exit the onsite and offsite Dental Clinics.
• Handles large volumes of sensitive information concerning patient, student, staff, and faculty.
• Composes internal and external correspondence and reports for the Dental programs.
• Distributes incoming information such as medical consultations to appropriate students or faculty.
• Assures care and maintenance of dental equipment and supplies.
• Maintains the displays and websites within the dental departments with current information and/or items of special interest to patients and students.
• Responds to routine and non-routine dental program inquiries.
• Maintains inventory of clinic related materials and distributes dental program information and supplies as requested and needed for internal and external events.
• Assists students, faculty, and staff in patient related issues with the accompanying accurate and detailed documentation of the issues.
• Performs other related duties as assigned.

Minimum Qualifications

• High school graduate or equivalent required.
• Must have documented continuing education dated within the previous two years to include a minimum of:
  • A Dental Board of California (DBC)-approved eight-hour course in infection control.
  • A DBC-approved two-hour course in the Dental Practice Act.
  • Current certification in basic life support.
• Health certifications for an OSHA Category I classified position (potential for exposure to infectious diseases at work).
• Two years of dental office experience performing direct and indirect patient-related duties.
• Reception and telephone communication skills and techniques.
• Written, verbal and interpersonal communication skills.
• Experience in Microsoft Office Suite.
• Knowledge of patient electronic record keeping, and maintenance.

Preferred Qualifications

• Registered Dental Assistant (RDA), Certified Dental Assistant (CDA) Registered Dental Hygienist (RDH). RDA, CDA, and/or RDH.
• 1 year of experience in administrative or program support capacity.
• Background experience in working with databases, extracting data, and working with informational systems.
• Knowledge of accreditation requirements, healthcare systems, clinical site requirements for health programs, and immunization standards.

Salary/Fringe Benefits

Grade 32 on District Classified Salary Schedule ($5,430.77/month).

Health and welfare benefits include District contribution for medical/dental/vision benefits and employee life insurance ($50,000). (Cash in lieu option available on medical insurance.)

Participation in the Public Employee's Retirement System that is also integrated with Social Security.

Application Procedure

Required Documents:

1. Cover Letter
2. Resume/Curriculum Vitae
3. Copy of Unofficial Transcripts (Must show all coursework completed and the conferral date of the degree) OR High School Diploma if applicable

Optional Documents:

1. RDA, CDA, and/or RDH license

To apply, visit https://www.schooljobs.com/careers/cerritosedu/jobs/5168416/ft-dental-program-assistant