"FT Technical Specialist - Voice & Network Technician"

Job Details

• Posted: 10-Dec-25
• Location: Lansing, Michigan
• Type: Full-time
• Categories: Other Staff/Administrative, Staff/Administrative
• Internal Number: 493601
• This Posting is Open Until Filled
• The date after which applications are not guaranteed review is: 1/9/2026
• Hours Per Week: 40 Hours
• Compensation Type: Hourly Salary
• New Hire Starting Pay: $23.43 - $25.97
• Employee Classification: FT Support Staff- Union
• Level: FT Support-6
• Division: Information Technology Services - 60000
• Department: Infrastructure Support Services - 60120
• Campus Location: LCC Downtown Campus
• Position Type: Regular/Continuing
• Bargaining Unit: ASP

To view the applicable labor contract, visit the Labor Relations web site.

For information about the benefits offered, please visit the Benefits web site.

Job Summary

The “Voice and Network Technician” position at LCC will assist and lead in the troubleshooting, installing, and configuring of voice and network infrastructure and devices across multiple campus locations. Maximize equipment and system up-time through timely response and effective coordination with other ISS team members. Additionally, they will help provide direction and support for network switches, wireless access points, VoIP phones, and IT infrastructure. They will operate with minimal direct supervision while performing tasks related to maintaining and monitoring existing LCC voice and networking systems. Must be able to problem solve, read, and comprehend technical information and possess outstanding customer service skills.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Final candidates will be subject to a criminal background check as part of the employment process.

Required Qualifications

Associate’s Degree in computer related discipline or an equivalent combination of experience and network/telecom education. Demonstrated experience in computer technical support with progressive increases in responsibilities.

Preferred Qualifications

Three years’ experience in network/telecom technical support with progressive increases in responsibilities.