Global Engagement Manager

Job Purpose

The Global Engagement Manager supports The Community Solution Education System’s mission of preparing innovative, engaged, purposeful agents of change who serve our global community. Responsibilities include coordination, promotion and facilitation of a diverse range of recruitment strategies and engagement initiatives to drive international student enrollments.

Position responsibilities include, but are not limited to:

• Implement The Community Solution Education System's international recruitment and engagement strategies, focusing on key priority regions.
• Recruit prospective undergraduate and graduate international students to the System colleges and universities via multi-channel local, national, and international recruitment and engagement efforts.
• Achieve international recruitment goals by managing and converting prospective students across the full enrollment funnel.
• Develop and maintain relationships with recruitment agents.
• Collaborate with Marketing teams to create targeted recruitment materials and campaigns for international audiences.
• Deliver market insights and accurate enrollment forecasts through consistent reports.
• Assist Director(s) with partnership building, execution, and sustainability of MOUs across regions.
• Ensure accurate reporting and tracking of international student activities in the CRM system.
• Examine current international admissions, recruitment and engagement processes for continuous improvement.
• Communicate with college admissions teams regarding student pre-departure briefings and orientations.
• Serve as international liaison to the System’s international student organizations.

Required Qualifications

Knowledge and Skills: Comprehensive knowledge of the student recruitment landscape; knowledge of immigration rules; proficiency in Salesforce or similar CRM; proficiency with social media; self-starter with emotional intelligence; results-oriented; excellent interpersonal and communication skills; ability to manage multiple projects.

Education: Bachelor’s degree required. TEFL or TESOL certification a plus.

Experience: Three or more years of direct experience working with international education programs; two or more years of direct experience successfully working with international agents.

Working Conditions

This position is a full-time remote position based in Toronto, Ontario, working 40-44 hours/week. Travel may occur during evenings, weekends, and outside of typical business hours.