"Graduate & Professional Admission Counselor"

Graduate & Professional Admission Counselor

Company: Maryland Institute College of Art (MICA)

Job Location:

Category: Admissions and Enrollment

Type: Full-Time

General purpose: Support graduate recruitment, outreach, and admission activities from inquiry through enrollment.

*Eligible for Hybrid Work Arrangement after 90 day Introductory period*

Summary of Essential Functions:

The Graduate & Professional Admission Counselor plays a critical role in the recruitment and enrollment of graduate students across MICA’s graduate programs. The Counselor provides high-touch outreach and personalized counseling to prospective students, collaborates with faculty on application review logistics, and supports critical aspects of the application and enrollment process. The position is highly student-facing and requires strong communication, organization, and relationship-building skills.

Essential Duties & Responsibilities:

• Counsel prospective graduate students on MICA’s programs, application requirements, and enrollment process
• Represent MICA at virtual and in-person graduate recruitment events
• Coordinate interviews and application materials for assigned graduate programs
• Collaborate with faculty and staff on applicant review and decision workflows
• Support inquiry management, communications, and data systems throughout the admissions cycle
• Serve as a first point of contact for prospective students via email, phone, webchat, and 1:1 Zoom appointments
• Serve as campus representative for prospective students, including leading campus tours, arranging visit opportunities, and collaborating with faculty for program visits
• Provide personalized counseling to prospective and admitted students about programs, portfolios, financial aid basics, and application materials
• Represent MICA at recruitment events, portfolio days, and information sessions (some travel required)
• Conduct outreach campaigns to engage new inquiries and encourage application completion
• Manage assigned graduate programs through the admissions process, including application review coordination, interview scheduling, and faculty follow-up
• Support faculty with technical training and dashboards used during the review process
• Prepare and send decision letters, admission packets, and scholarship notifications for assigned programs
• Assist with event planning and execution for prospective and admitted student events
• Participate in regular team meetings, professional development, and cross-departmental collaboration
• Contribute to the continuous improvement of communications, systems, and admissions practices
• Perform other related duties as assigned

Minimum qualifications:

• Bachelor’s degree required, MFA or MA degree preferred
• 1–3 years of relevant experience in higher education, counseling, admissions, or customer service
• Strong written and verbal communication skills
• Demonstrated ability to build relationships and provide individualized support
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Comfortable learning and using data systems and CRMs

Preferred Qualifications:

• MFA or MA in art, design, or related field
• Familiarity with graduate art and design education
• Experience working with diverse populations, including international students
• Knowledge of marketing, recruitment, or enrollment practices
• Proficiency with Airtable, Slate, or other CRM tools
• MICA graduate or alumnus of another creative graduate program

Reporting to this position:None

Conditions of Employment:

• Satisfactory Background Check results

Unusual Circumstances related to position:

• Ability to work occasional evenings and weekends
• Regional travel up to 20% of the time (including overnight travel)
• Must have a valid driver’s license and be eligible to drive institutional vehicles

Physical demands and work environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to (amt) pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)

Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually (minimal, moderate, or high).

Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training

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