"Graduate Student Success Coordinator"

Posted: 01-Feb-26

Location: Naperville, Illinois

Internal Number: 15389

Employment Status: Administrative

Position Summary:

The Graduate Student Success Coordinator oversees academic advising and academic interventions for graduate students from the School of Business and Entrepreneurship, the College of Arts and Sciences, and graduate programs in Education. The coordinator facilitates a comprehensive academic support and engagement model that supports student achievement and growth, reflected in retention and persistence metrics across these graduate programs. They collaborate with constituents across campus to support an infrastructure for graduate student tutoring services in response to student and accreditation needs. The coordinator serves as liaison to Student Disability Services and Testing Services. They lead and facilitate Graduate Assistant orientation and programming. The coordinator establishes and maintains strong relationships with Program Directors, staff, and stakeholders involved in serving graduate students. Evening and weekend work may be required.

Description of Key Responsibility:

1. Provide proactive and holistic academic advising, including degree planning and management as well as monitoring academic progress and maintaining detailed records.
2. Oversee an orientation program responsive to the needs of a diverse graduate student population and the needs of their respective programs.
3. Lead orientation for graduate assistants and support their continued academic and developmental success. Facilitate graduate assistant supervisor orientations and the development of supporting materials.
4. Collaborate with campus partners to develop and support an infrastructure for graduate student tutoring services that is responsive to students' needs and institutional accreditation efforts.
5. Leverage alumni relationships for advising and career readiness programming.
6. Promote teamwork and communication among campus departments engaged in efforts to promote student success, persistence, timely graduation, and career outcomes.
7. Foster a graduate student support culture that is inclusive and which champions diverse students in the attainment of their graduate education.
8. Create, deliver, and assess engagement opportunities that support holistic student development.
9. Meet the needs of students in different degree programs and modalities: online, in-person, certificate, and degree.

Education/Training:

A bachelor's degree required.

Experience:

A minimum of two (2) years in an administrative support role and experience within an institution of higher education is preferred.