Group Entities Relationships Manager - Property & Commercial

• Full-time

Job Description

• Full-time, Ongoing position at HEW Level 9.
• Hawkesbury Campus with flexible working arrangements.
• Salary: $134,981 – $144,149 per annum, plus 17% Super and Leave Loading. 

Lead coordinated, high­impact relationships that support Western’s Group Entities.

The Opportunity

The Group Entities Relationship Manager plays a pivotal role in strengthening coordination, alignment, and performance across Western Sydney University’s onshore and offshore entities. You will foster cohesion across multiple stakeholders, ensuring that each entity contributes effectively to the University’s strategic intent.

You will deliver a structured approach to relationship management, supporting entity operations through clear communication, timely engagement, and well­governed service delivery. A core focus of this role is the development, implementation, and ongoing maintenance of Service Level Agreements, including the monitoring of KPIs and service metrics to ensure high standards of performance.

Working closely with senior leaders, you will coordinate projects, track milestones, anticipate issues, and prepare high­quality executive reports that enable informed decision­making. This role suits someone who thrives in complex environments and who brings confidence, diplomacy, and strong analytical capability.

What Success Looks Like:

• Coordinated engagement across Group Entities that aligns with the University’s Strategic Plan.
• Clear, consistent, and professional communication between entities, business units, and external partners.
• Effective lifecycle management of SLAs including development, negotiation, implementation, monitoring, and performance assessment.
• Timely tracking of project progress and delivery of accurate reporting for senior executives.
• Strong, constructive relationships with key stakeholders resulting in improved collaboration and issue resolution.

Please refer to the Position Description for full details.

About You

• Tertiary qualifications in business, management or related discipline, or demonstrated equivalent experience.
• Proven capability in relationship management across complex, multi­entity environments.
• Expertise in Service Level Agreement development, negotiation, and performance monitoring.
• Strong understanding of regulatory frameworks, governance, and risk management.
• Advanced communication, problem­solving, and analytical skills, with an ability to engage effectively with senior executives and external partners.

Benefits

We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct to Marion Jones, Chief Property & Commercial Officer via ml.jones@westernsydney.edu.au. Please include the job reference code REF448J. 
• Closing Date: 11:59pm, Monday 2 March 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact accessibility@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.

Job Location

Hawkesbury Campus