"Planning and Operations Manager"

• Join the dynamic and innovative Swinburne Future Students and Marketing team 
• Fulltime, ongoing position at our Hawthorn campus 
• HEW 8 salary + 17% super

About the Role

Joining a newly formed team, and reporting to the Director, Market Insights, Analytics and Performance, the Planning and Operations Manager plays a central role within the Future Students and Marketing portfolio, enabling effective planning, coordination, and day-to-day operations across the function. ‘The position is a portfolio wide connector role, linking insights, planning and performance. You’ll set the rhythm, clarify priorities, surface risks and keep delivery momentum.

The role provides leadership in coordinating planning activities, overseeing performance and budget reporting, and supporting the delivery of strategic initiatives identified by the Director. By maintaining a strong operational focus and ensuring clear prioritisation, the Planning and Operations Manager helps align student recruitment and marketing activities across a broad and diverse portfolio of work.

Working closely with senior leaders, delivery teams, and internal and external stakeholders, the position promotes collaboration, efficiency, and consistency in ways of working. Through effective communication, governance, and coordination, the role supports the delivery of initiatives that create measurable business value and contribute to the strategic objectives of Swinburne University of Technology.

As a central enablement role within the department, the Planning and Operations Manager supports leaders and teams to plan, deliver, and monitor an integrated program of work that drives successful outcomes.

Further information about this role can be found in the attached position description. 

About You

To be suitable for this role you will need to have experience in the below key accountabilities: 

• Demonstrable experience leading planning, coordination and operational delivery within a complex organization 
• Ability to manage multiple workstreams, competing priorities and dependencies while maintaining focus on agreed objectives and delivery timelines
• Demonstrated capability in budget planning, monitoring and forecasting with an understanding of how to align resources to priorities and manage financial risk
• Experience establishing and maintaining governance frameworks, reporting cycles and operational processes that support accountability and effective decision making
• Proven ability to build productive relationships with senior leaders, delivery teams and external partners and to communicate clearly and confidently across diverse stakeholder groups.

Further information about this role can be found in the attached position description. 

Qualifications

Tertiary qualifications in Business/Marketing or relevant discipline and extensive relevant experience; or extensive experience and specialist expertise in marketing and planning operations 

About Swinburne University of Technology

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.  

What We Offer You!

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle. 
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page!

To Apply

Please submit your CV and cover letter addressing your suitability for this position. 

To review the Position Description and to apply, please scroll down to the bottom of the page. 

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team by emailing talentacquisition@swin.edu.au. 

Applications Close: Monday 9th March 2026, 11pm 

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact at DCR@swin.edu.au or call +61 3 9214 3550.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquires about the role can be sent to talentacquisition@swin.edu.au (general enquires will not be answered by phone).

Victoria’s Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

As a Circle Back Initiative Employer, we commit to responding to every applicant. 

#LI-SW

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