Housing Assignment Coordinator
Alabama State University, Housing and Residential Life, invites applications for the position of Housing Assignment Coordinator. The selected candidate will be responsible for coordinating on campus residential contract and assignments, administering the housing management software, and maintaining housing wait and priority lists to prescribed supervisory standards. This position will also assist the Director of Housing and Residential Life, in establishing positive relationships with other university offices regarding program specific student assignments, generation of statistical reports, and coordination of communications to students interested in on-campus residential housing.
Duties and Responsibilities:
- Responds to information requests from students and parents, as directed, via telephone and/or via e-mail, including the housing e-mail account
- Responsible for the documentation, and filing of all communication with other departments, students, parents and various contacts
- Utilizes housing management software to coordinate the assignment of all housing units to students relative to new agreements, room change requests, and judicial room changes
- Communicate all information relative to assignments with students and staff
- Assists in processing cancellation requests
- Manages the processing of all housing agreements for new and current students, as well as the processing of all housing assignment forms, including waitlist, room change, room reassignments, summer and break housing agreements
- Assists in the development and distribution of mass communications to students regarding housing confirmation, billing and meal plan information, assignment notification, and wait list updates
- Participates in departmental, division, and university meeting and training sessions
- Trains, creates schedules for, and has input into performance and evaluations of 2-3 student workers, and perform other duties as assigned
Requirements: An Associate's degree or certification in business or secretarial science, 3 years of administrative/secretarial work using housing software and applications in a college or university setting, or an equivalent combination of education and experience, and be available to work a non-traditional schedule to include weekends, evenings, and holidays are required.
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