"Housing Operations Coordinator (FLCC Association)"

Job Details

* This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. *

The Finger Lakes Community College Association was incorporated in 1972 to establish, operate, manage, and promote auxiliary-related services for the benefit of the FLCC campus community. The Housing Operations Coordinator plays a critical role in supporting and enhancing the logistical, administrative, and operational functions of the Association's housing program. This position oversees the daily processes related to residential housing assignments, occupancy tracking, vendor coordination, housing communications, and summer operations. Additionally, the Housing Operations Coordinator supports strategic initiatives to improve housing systems, data management, and resident services.

Essential Responsibilities:

• Serve as the primary contact for Association and housing-related inquiries (phone, email, and web), including those from prospective/current residents, parents, campus partners, and summer conference clients.
• Coordinate housing assignment processes, including applications, room changes, occupancy tracking, and liaison work with campus offices.
• Maintain housing databases and systems; generate occupancy and financial reports to ensure accuracy and data integrity.
• Support planning and logistics for move-in, move-out, and other housing transition periods.
• Manage logistics and communications for summer housing and external conference groups in collaboration with internal and external partners.
• Support the Executive Director and Director with housing budget tracking, pricing strategies, and revenue-generating programs, including summer rentals and short-term stays.
• Assist in the coordination of inspections, space planning, and housing compliance efforts.
• Contribute to Association vendor and contract management efforts, including RFP coordination, tracking agreements, and performance oversight.
• Maintain and update Association webpages, including housing application materials, rental listings, pricing updates, and FAQs.
• Assist with scheduling and administrative support for Association and housing staff, including coordination of appointments and meetings with the Executive Director and Association leadership.
• Provide administrative support for Board of Directors meetings, including preparation and distribution of materials.
• Support Association operations and event coordination as needed to advance College and Association priorities.
• Supervise student staff or temporary employees supporting housing operations, as applicable.
• Participate in special projects and initiatives as assigned.

Organizational Relationships:

The Housing Operations Coordinator reports to the Director of Housing and Residential Life.

Employment Standards:

• Education & Experience: An associate degree with two years of relevant professional experience or a bachelor’s degree. Experience in housing, higher education, or a similar environment is a plus.
• Collaboration: Demonstrated ability to work effectively in a team environment and collaborate across departments with diverse stakeholders, including students, staff, and external partners.
• Communication: Strong written and verbal communication skills, along with excellent interpersonal abilities and a customer service orientation.
• Technical Skills: Proficiency with standard office software (e.g., Microsoft Office Suite) and ability to quickly learn and utilize specialized platforms for housing or administrative systems
• Organizational Skills: Strong attention to detail, time management, and ability to prioritize tasks in a dynamic, deadline-driven environment.

Compensation:

• Hourly $18.00-$21.00
• Full-time hourly position, 52 weeks per year, 39 hours per week
• Sick leave
• Medical and dental insurance available
• Meal Plan/Health Reimbursement Account benefit
• Retirement Plans available

Applicants must submit a cover letter and resume.

* This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. *