Human Resources Benefits Coordinator & Team Lead

Job Summary

The Benefits Coordinator & Team Lead provides advanced support in the administration of health and welfare benefit programs and retirement plans and is the first point of contact for the daily operations of benefits functions. This role helps ensure the efficient and compliant delivery of benefits services by providing guidance on complex benefit and retirement inquiries, coordinating key programs, and supporting employee and departmental needs. The position also serves as a subject matter resource and first point of escalation, while coordinating programs such as Leave of Absence and Wellness Program.

Typical Duties

• Coordinates and administers the administrations of health and welfare benefit programs; provide guidance to faculty and staff on benefit options, eligibility, and complex enrollment scenarios.
• Ensures compliance with all applicable state, federal, and plan regulations by monitoring changes and translating requirements into benefits administration procedures.
• Coordinates payroll inputs for State Group Insurance and University benefit programs and audits reports to ensure accuracy of enrollments, premiums, and contributions.
• Maintains and reconciles benefits data in systems of records including ensuring new hire information is generated and accurately recorded, resolving discrepancies, and processing adjustments in partnership with Payroll.
• Administers leave of absence programs in compliance with federal and state laws (FMLA, USERRA, ADA) and University policies, provide guidance to employees and supervisors.
• Tracks and maintains leave records, including accruals and leave usage, and provides related data to Payroll.
• Manages employee leave programs such as Sick Leave Pool and leave donation programs.
• Provide retirement counseling to employees, including guidance on the retirement process and completion of required documentation for all Florida Retirement System (FRS) plan options and associated programs.
• Serve as a first point of contact for escalated or complex benefits and leave-related issues; research, analyze, and resolve inquiries in a timely and effective manner.
• Assists in the coordination of Workers' Compensation claims and maintains related documentation.
• Coordinates and administers employee wellness initiatives and programs in collaboration with campus partners.
• Develop and deliver benefits and retirement education sessions for new hires and current employees.
• Collaborate with internal departments and external partners to analyze benefits data, resolve issues, and ensure compliance with deadlines and regulatory requirements.