"Human Resources & Operations Administrator"

The School of Engineering

Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.

The Center for Global & Online Education (CGOE) is a leader in global, online and extended education. Established in 1995, CGOE is located on the Stanford University campus and works with Stanford faculty, departments, schools, and centers to design and deliver engaging, high-quality online, in-person, and blended learning experiences to both matriculated students and a global audience of learners.

The School of Engineering (SoE), Office of the Dean, is looking for a Human Resources & Operations Administrator to join our human resources team. This is a full-time position and will be supporting the Center for Global & Online Education (CGOE) department within SoE. The HR & Operations Administrator will act as a first point of contact for human resources inquiries and serve as a resource to staff and faculty on human resources policies, procedures, and practices. You will be part of a collaborative team, working closely with members of the CGOE team, HR Business Partners and HR Administrators. This position reports directly to the Senior Human Resources Business Partner. The work at Stanford SoE is dynamic and fast paced with many opportunities to learn and grow. The ideal candidate will have the ability to learn quickly, take initiative, and excellent detail orientation. If you are looking to make a positive impact with an institution at the forefront of engineering innovation, we invite you to apply!

In this role, you will be responsible for:

• Compensation and benefits: Process basic and complex compensation and benefits-related transactions, ensuring adherence to university policies and guidelines. May assist managers with basic to complex compensation and benefits questions, escalating to senior HR team members as needed.
• Disability and Leaves / Worker's Comp: Answer routine questions and explain applicable disability/leave (DLS) and workers’ compensation (WC) procedures to employees and managers. Generate related correspondences. Coordinate with DLS and/or WC specialists when appropriate.
• HRIS/People Analytics: Support data entry and record retention. Regularly report on HR metrics utilizing the HCM system for purposes of compliance and audit. May create customized reports as requested.
• Performance Management: Assist in the communication of the annual performance appraisal process; review and track incoming performance appraisal forms. Assist with inquiries related to the performance management program and technology as needed.
• Talent Acquisition: Support the candidate experience including job postings, screening candidates, interview scheduling, collecting rater feedback, disposition of candidates, etc. Assist in coordinating the onboarding and exit processes for staff. Liaise with central university offices as needed.
• Transactions: Support high volume HR transactions using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications and related activities.
• Maintain personnel and human resources-related files.
• Maintain consistency with and support Stanford HR policies, procedures and requirements, and applicable local, state, and federal laws.
• Participate and foster an inclusive workplace culture where all employees feel valued, respected, and empowered.

Other duties may also be assigned

Education & Experience (Required):

Associate Degree and 2 years of relevant human resources experience or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Behavioral competencies: Refer to competencies for HR Support.
• Technical competencies: Strong accuracy and attention to detail; strong proficiency with business applications, Microsoft Office suite, Google suite, etc.; demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion. Basic ELR experience preferred.

Certifications and Licenses:

aPHR or SHRM-CP / PHR preferred

Education & Experience (Desired):

• Bachelor’s Degree
• MS Office, Outlook, GoogleDrive, and SmartSheet or other data management tools
• Experience utilizing HCM systems

Working Conditions:

Travel on campus to schools/units, out of town. This is a hybrid position requiring a weekly on-site presence.

Physical Requirements:

Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone. Occasionally write by hand, twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, sort/file paperwork. Rarely kneel/crawl, operate foot and/or hand controls.

Pay Range

The expected pay range for this position is $31.49 to $40.00 per hour.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application. The cover letter should briefly describe your background in customer service and provide examples of your experience with attention to detail, responsiveness, and decision-making.