Indigenous Student Success Officer

• Part-Time | Fixed Term (31/12/2026)
• Professional HEO6 | $94,456- $100,710 (Pro-rata)
• Location: Bedford Park / Kaurna Country
• View Position Description

About the Role

The Indigenous Student Success Officer works as part of the Yungkurrinthi Student Engagement (YSE) team to provide academic and wellbeing support, pastoral care and advocacy to Aboriginal and Torres Strait Islander students enrolled at Flinders University.

Acting as liaison with a wide range of university academic and professional staff to ensure the provision of an effective and efficient service within available resources including appropriate referrals to other university services, including Health, Counselling and Disability, you will also provide support to the Access and Outreach Project Officer for outreach activities run by YSE.

Each day will bring you a variety of tasks, from facilitating student access to culturally safe spaces, referrals and relevant support services including tutoring, Health, Counselling and Disability services, housing, ABSTUDY, scholarships and cadetships/internships and other available services, to the provision of direct support to Aboriginal and Torres Strait Islander students to develop individual learning plans. You can be guaranteed that no two days will be exactly the same!

There may be a requirement for the Indigenous Student Success Officer to work after hours, weekends and travel interstate.

Why This Role Matters

Providing students with one-on-one support throughout the student lifecycle, from pre-enrolment advice through to post graduate studies and assist with pathways to further study or employment, this position is critical to the success of our Indigenous students and makes a true impact on not only the student themselves, but community too.

This is a role within a team who have a collective goal, and support the students, (and each other), to see these goals reached. It is a role with impact and purpose, where you will see the difference you make in action.

Flinders Mission is to change 10 million lives by 2035 – Be a part of that change. Uncle Lewis Yarlupurka O’Brien reminds us of the Kaurna phrase Naarly kumangka – “We’ll do it now, together”, and that is exactly the spirt of this team, and why this role matters.

About You

With a tertiary qualification in Education, Business or other relevant qualifications, or have relevant experience, you are someone with empathy. You are approachable and a person prepared to hear the difficult conversations and know when and where to direct students to other services.

You will need to have:

• The ability to interpret and accurately advise on administrative policies and procedures and provide sound advice to stakeholders on complex and sometimes sensitive matters.
• Extensive knowledge of student-related higher education policies, procedures and administrative processes
• A high level of computing skills (Word, Excel and PowerPoint) and experience in the use of a computerised student information system e.g. Student Management Web and/or database programs
• The ability to carry out tasks maintaining high levels of integrity, confidentiality and cultural sensitivity

To learn more about the key position responsibilities and capabilities, please view the Position Description

How to Apply and Information

You are required to submit a CV, along with a separate suitability statement, addressing the below 5 key position capabilities, as per the position description:

• Excellent level of customer service skills, including excellent written and verbal interpersonal skills and the ability to provide reports, written information and presentations for a range of audiences.
• Experience in providing mentoring and support services for Aboriginal and/or Torres Strait Islander peoples in post compulsory education and training
• Demonstrated ability to make decisions, apply judgement and problem solving skills when dealing with sensitive, complex matters and work independently, accurately and with close attention to detail to deliver operational services.
• High level of organisational, time and workload management skills, including demonstrated ability to prioritise workload to meet deadlines.
• Demonstrated commitment to continuous improvement including experience in implementing initiatives to enhance business systems, processes and procedures to improve the customer experience

For more information regarding this position, we highly encourage you to contact Alisha Uswatte

Applications to be submitted before 10.00pm: 27 May 2026