Information Specialist - Financial Aid Operations

Position Summary:

Rutgers, The State University of New Jersey is seeking an Information Specialist – Financial Aid Operations for University Enrollment Services. This position will report directly to the Associate University Director of Operations.

Among the key duties of the position are the following:

• Manages and analyzes data, communicating processing issues to the Associate Director.
• Assists in coordinating processing systems and streamlining processing of financial aid documents.
• Monitors all incoming and outgoing federal applicant records and related reports for data integrity.
• Corrects any data and expedites the processing of the data.
• Assists with reconciliation of PELL, TAG, EOF and Direct Loan programs.
• Researches and resolves escalations from campus financial aid offices.
• Provides technical and administrative support to assist in the promotion of special projects as assigned by UES management.

Minimum Education and Experience:

• Bachelor's degree or an equivalent combination of education and/or experience.
• Two (2) of years working experience in a related processing environment at a major institution of Higher Education.

City:

Piscataway

State:

NJ

Equipment Utilized:

• Microsoft Office.
• Oracle Student Financial Planning.
• COD.
• NSLDS.
• FAFSA Partner Portal.
• ELM.
• Banner.
• Salesforce Case Management.

Posting Number:

26ST0488