Question 1

What are the key qualifications for the Instructional Technology Specialist role?

Accepted Answer

Candidates need a BA degree and 1-2 years of experience using Canvas in a support or administrator capacity. Strong knowledge of digital accessibility standards (WCAG 2.1 AA) and instructional/AI tools is essential. Applicants must not be currently enrolled in any HGSE degree program.

Question 2

What does the Instructional Technology Specialist do on a daily basis?

Accepted Answer

The role focuses on day-to-day operational support for Canvas and AI-enhanced tools, ensuring accessibility compliance , responding to user requests, delivering training, and maintaining metrics. 80% of time is spent on operations and maintenance activities.

Question 3

Is prior experience with AI tools required for this position?

Accepted Answer

While not strictly required, familiarity with AI-supported academic technologies is highly valued. The Specialist monitors emerging AI trends and supports pilots under the Senior Director's guidance.

Question 4

How important is accessibility in this Instructional Technology Specialist role?

Accepted Answer

Accessibility is central. All outputs, training materials, and course sites must meet Harvard’s digital accessibility standards and WCAG 2.1 AA . The role includes accessibility-related metrics and compliance checks.

Question 5

Where can I find more higher education instructional technology jobs?

Accepted Answer

Explore similar roles on AcademicJobs.com higher-ed jobs or browse administration jobs in instructional technology and design.

Instructional Technology Specialist

Harvard University

Cambridge

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