"International Student Services Officer"

International Student Services Officer

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locations

St Lucia Campus

time type

Full time

posted on

Posted 13 Days Ago

job requisition id

R-59493

Faculty of Business, Economics and Law (BEL)

Full-time (100%), fixed-term position for up to 9 months

Base salary will be in the range $83,776.43 to $93,121.40 + 17% Superannuation (HEW Level 5)

Based at our St Lucia Campus

About This Opportunity

The role of International Student Services Officer is based within the International Services Unit within the BEL Faculty. In this position, you will be responsible for coordinating administrative and academic matters relevant to the admission of the Faculty’s undergraduate international students, as well as the provision of a high level of professional service to prospective and commencing international students.

Key responsibilities will include but are not limited to:

International Admissions

Coordinate the receipt and approval process of applications for admission from international students to undergraduate programs within the Faculty in a timely manner.

Assess credit/exemptions from international applicants accepted into undergraduate programs, advise applicants accordingly, and update the UQ Credit Precedent Database.

Provide advice and information to applicants, agents, institutional partners, UQ staff and external agencies about programs and admissions requirements in compliance with University policies and procedures.

Maintain up-to-date working knowledge of key legislation, policies and procedures relevant to international students.

Liaise with UQ’s Admissions Section on matters relating to international student applications.

In conjunction with the BEL International Liaison Officers/Regional Managers, coordinate course equivalence assessments for international partners in preparation for international agreements, in order to maintain quality, currency and integrity of database.

Maintain the integrity of data relating to international students on relevant faculty and university computer systems.

Provide advice and guidance to school and faculty staff on international student admission matters.

Produce correspondence and documentation associated with the admission process.

Additional Responsibilities

Develop and conduct orientation sessions for international students and assist commencing students with program advice and planning.

Represent the Faculty in matters associated with international students, including assistance with promotional activities and events as required.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

Up to 26 weeks paid parental leave/paid primary care leave

17% superannuation contributions + 17.5% annual leave loading

Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program

On campus childcare options

Affordable parking (from just $6.40 a day)

Salary packaging options

About You

An undergraduate degree in a relevant area or an equivalent combination of relevant experience and/or education/training.

Relevant experience in an academic administrative role, preferably with an emphasis on international student administration, and the assessment of overseas qualifications.

High level of accuracy and attention to detail in implementing policy and procedures. Excellent oral and written communication and interpersonal skills, with the ability to liaise effectively with academic and administrative areas within the University and external agencies.

Demonstrated commitment to customer service standards and the ability to interact effectively with people from diverse cultural backgrounds with sensitivity and awareness of cultural differences; and

Ability to set own priorities, monitor work processes, meet regular deadlines and initiate and take follow up action.

Desirable

Knowledge of legislation relating to international students such as ESOS Act, DHA requirements, etc. or the ability to rapidly gain such knowledge.

Knowledge of University student computer systems e.g. Si-Net, StudyLink and the UQ Reportal, or the ability to rapidly gain such knowledge.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, conduct concerning gender-based violence, criminal check, education check etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Laura Hassett lhassett@bel.uq.edu.au

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

Resume

A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close 1st March 2026 at 11.00pm AEST (R-59493). Please note that interviews have been tentatively scheduled for the week of the 9th March 2026.