IT Communications Manager
Job Details
IT Communications Manager
Job ID: 291793
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Provides and oversees the communications for University Information Technology (UITS) division's projects and services. Engages in university-wide communications and social media groups to track evolving trends and adopt best practices. Plans, creates, and implements institution-wide communication campaigns as well as creates, edits, and disseminates written communications. Responsible for designing and developing print and digital materials via email, social media, campus webpages, digital signs, flyers, and/or posters. Supports and develops learning opportunities within UITS division for staff, engagement, recruitment and retention programs, initiatives, and processes.
Responsibilities
KEY RESPONSIBILITIES:
1. Manages all day-to-day activities for division communications
2. Drafts, edits, and disseminates written communications and designs print and digital materials for student, faculty and staff audiences via email, campus webpages, digital signs, social media, video, flyers, posters, and other media content as needed
3. Serves as a marketing spokesperson for the division at campus events
4. Supervises assigned staff and/or student workers
5. Maintains, develops, and communicates services and programs to relevant stakeholders, including students, faculty, and staff
6. Collects, analyzes, and reports data regarding the effectiveness of communication campaigns
7. Develops and proposes institution-wide communication campaigns, plans to ensure alignment with strategic goals and audience needs
8. Collaborates with external university units on projects and services as needed
9. Organizes, coordinates, and manages department promotional presence at campus events
10. Designs and develops professional presentations for leadership
11. Selects user groups to evaluate and test new and current software and services
12. Supports innovation, engagement, recruitment, and retention strategies
13. Develops and supports division staff engagement and talent development
14. Measures effectiveness of communication strategies for IT services
Required Qualifications
Educational Requirements
Bachelor's from an accredited institution of higher education in related field.
Required Experience
Five (5) years of experience in marketing, communications, or related field to include at least three (3) years of management experience.
Preferred Qualifications
Additional Preferred Qualifications
Proficient with the Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Knowledge, Skills, & Abilities
ABILITIES
Able to convey technical information to audiences with limited technical experience
Able to learn new learning technology systems quickly
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to prioritize schedules
Able to engage in community outreach through organizations, conferences, and other events
Able to speak and present professionally in a public forum
KNOWLEDGE
Knowledge and experience in project management
Knowledge of communications processes and procedures
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Adobe Creative Cloud suite, with specific focus on InDesign, Photoshop, Illustrator, and Spark)
Skills in digital and print design
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
Background Check
- Standard Enhanced
- Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf
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