"Student Information System (SIS) Program Manager"

Posting Details

Job Title
Student Information System (SIS) Program Manager

Department
REGISTRAR'S OFFICE

Position Number
FP522A

Location
Norfolk, VA

Job Summary

The Student Information Systems ( SIS ) Manager is responsible for the oversight, administration, and strategic development of the institution’s student information systems. This role ensures the integrity, accuracy, and accessibility of student data while supporting academic operations, security access, compliance reporting, and user training across departments. The SIS Manager collaborates with Information Technology Services, academic leaders, registrar leaders, and administrative staff to ensure that systems meet the evolving needs of the institution.

Position Type
FullTime

Type of Recruitment
General Public

Minimum Qualifications

• Earned master’s degree from an accredited university in a related field of study. Or a bachelor’s degree from an accredited university in a related field of study with equivalent related work experience to a master’s degree.
• Knowledge of the operational and functional aspects of student systems and classroom scheduling software
• Understanding of business processes, automation capabilities, and opportunities for continuous improvement
• Understanding of operations of the Registrar’s office and other offices throughout the institution
• Understanding of the integration with other areas and systems
• Ability to communicate operations and functionality to users
• Critical thinking and ability to analyze
• Excellent customer service skills
• Understanding of appropriate use of systems for business needs
• Prior basic working experience in the maintenance, administration, and/or development of student information systems
• Some experience working with EMS or related space scheduling software.

Preferred Qualifications

Banner Student Information System and Course and Room Scheduling Software Experience

Conditions of Employment

The finalist candidate will be required to undergo a fingerprint-based criminal history check.

Job Open Date
09/24/2025

Open Until Filled
Yes

Application Review Date
10/16/2025

Special Instructions to Applicants / Additional Materials Required

Criminal Background Check
The final candidate is required to complete a criminal history check.

Department Information