"IT Support Technician II"

Job Details

Extended Job Title

IT Support Technician II

Position Description

The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit.

Requisition ID

43403BR

Travel Required

Up to 25%

Pay Grade Maximum

23.88

Major/Essential Functions

With close supervision by management and/or project leads:

• Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
• Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures.
• Trains in fundamental hardware and software support.

Grant Funded?

No

Pay Grade Minimum

16.89

Pay Basis

Hourly

Work Location

Lubbock

Preferred Qualifications

• Experience with multiple operating systems including Microsoft Windows, Apple Macintosh.
• Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications).
• Advanced experience with network domain environments.

Department

ITSC Lbk

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years.

Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.