IT Support Technician III

IT Support Technician III

Lubbock
44243BR
IT Client Support Services

Position Description
The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.

Major/Essential Functions
With some supervision by management and/or project leads:

• Provides primarily hardware and some software support and maintenance, including but not limited to, desktops, printers, lab equipment, etc.
• Specializes in hardware and software relevant to the department or unit.
• Performs technical duties necessary for department or unit business operations.
• Specializes in hardware and software relevant to the department or unit.
• Adheres to all appropriate Institutional policies and other relevant internal departmental policies.
• All other duties as assigned by IT Client Support management team.

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Preferred Qualifications

• Desktop Support Certifications, Mac experience and/or any other training or certifications related to technology services.
• Possess a technical and computer background, supervisory skills and experience, excellent interpersonal skills, be service oriented.
• Being a customer advocate, establish plan of action, prioritize, and execute assigned tasks effectively.

Pay Range
$28.37 - $37.07 - $45.63

To apply, visit workattexastech.com