Junior User Researcher

Join the University of Salford's Digital IT Strategy team as a Junior User Researcher and help shape the digital future of higher education. This exciting role offers the perfect entry point for early career professionals passionate about user experience research, human-centred design, and understanding student needs. You'll work within a collaborative team to conduct mixed-methods research, analyse user behaviour, and translate insights into actionable recommendations that directly impact the university experience.

We're seeking a curious, analytically-minded individual with research experience who thrives on connecting with diverse users and championing their needs. This position offers excellent development opportunities through mentorship, hands-on experience with established research methodologies, and the chance to contribute to innovative digital solutions in the education sector.

For a full list of responsibilities, please see the Job Description

About Digital IT

Our Digital IT team provide essential services to the University’s students, academics, and professionals, and so much more! The team explore new technologies and strive to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this.

What's in it for you?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and agile working to help you find the right balance
• Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling, to sports and fitness facilities including discounted gym memberships
• Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
• Greater Manchester - live and work in one of the most vibrant regions in the UK, a hot spot of digital innovation, excellent schools and colleges, and with affordable city, suburban and rural living options to suit a wide range of lifestyles
• Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we're easy to get to
• Our MediaCity campus is at the heart of a world-renowned digital and media hub
• Team Salford - join us here in Salford and be part of one of the UK's fastest growing universities
• A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you