"Koch Center Volunteers"

About Us

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Before You Apply

To ensure this opportunity is a fit, please watch our volunteer Pre-Orientation video for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application.

Hours & Location

• Location: Koch Center - 530 E 74th Street, New York, NY 10022
• Shifts available: Monday - Friday from 9AM - 12PM, 12PM - 3PM, 3PM - 6PM
• No weekend or evening shifts are available.
• Please indicate all shifts you are available for in your application.

Volunteer Opportunity

We are seeking reliable and committed volunteers available for a weekly 3-hour shift at the David H. Koch Center for Cancer Care. Volunteers at this location will support the front entrance, waiting room areas, and lobby spaces providing navigation support to patients and visitors.

As a volunteer, you may:

• Offer a warm welcome by greeting patients, families, and visitors when they arrive.
• Help with wayfinding by walking visitors to their destinations or answering general questions.
• Update patients on wait times and provide shuttle information.
• Support patients and staff in the waiting areas by assisting with wheelchair retrieval, escorting patients to appointments, or simply checking in to see where help is needed.
• Assist staff in organizing supplies or restocking resource areas.

Who We're Looking For

• Age 16+
• Able to commit to the same weekly 3-hour shift for at least 6 months.
• If you are a former or current MSK patient, you must be out of active treatment for at least one year.
• Friendly and comfortable engaging with patients, families, and staff.
• Reliable and proactive.
• Must be flexible and willing to support areas based on daily needs, as directed by the Volunteer Supervisor.

Onboarding Process

(average 4-6 weeks)

• Virtual interview (based on scheduling needs and program fit)
• 2-3 reference checks
• Background check & drug screen (18+ only)
• Medical clearance (flu and other immunizations required; at applicant's expense)

To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected.

Please Note

This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff.