"Lead, Division Care Operations (Confidential Administrative Support II)"

Position Summary

San Diego State University is seeking a strategic and collaborative Lead, Division Care Operations to oversee financial management, operational support, and team leadership within the Business and Financial Affairs (BFA) Division Care unit. This role ensures accurate financial planning, cross-departmental coordination, and high-functioning team performance aligned with university policies and goals.

Key Responsibilities

• Financial Management
  • Assist with strategic planning and budgeting in alignment with departmental, divisional, and university objectives.
  • Analyze financial data, prepare budget plans, and oversee year-end financial processes to ensure accuracy and compliance.
  • Review and interpret financial statements, internal controls, and reports related to construction projects and BFA department operations.
  • Ensure timely reporting, identify areas of concern, and recommend improvements to enhance resource use and fiscal accountability.
• Division Care Operations
  • Oversee day-to-day operations of the Division Care unit, including facilitating finance, procure-to-pay, position management, and other administrative transactions.
  • Collaborate with campus partners to improve service delivery and operational efficiency for BFA departments and construction projects.
  • Monitor key performance indicators (KPIs) to evaluate and improve the unit's effectiveness.
  • Ensure customer service excellence across supported departments through streamlined processes and operational oversight.
• Team Leadership
  • Lead and mentor the Division Care team to ensure high performance, providing regular feedback, coaching, and support for career development.
  • Set clear goals, monitor progress, and guide the team through performance evaluations, training, and development opportunities.

Why Join Us?

• Lead financial and operational functions that support critical university initiatives.
• Mentor and manage a collaborative, service-driven team.
• Contribute to efficiency and compliance across administrative and construction-related processes.
• Work in a high-impact role with broad visibility across campus departments.

Position Information

• This is a full-time, at-will role, permanent/probationary position, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

San Diego State University is a dynamic and exciting organization and is one of 23 campuses in the California State University (CSU) System. The Division of Business and Financial Affairs (BFA) is at the heart of some of the larger projects on campus in recent years, including the construction of Snapdragon Stadium, as well as the implementation of my.SDSU. As part of BFA, the Department of Financial Operations is responsible for the financial and budgetary controls and procedures of the University and is directly responsible to the Vice President for Business and Financial Affairs. The Associate Vice President for Financial Operations has responsibility for Audit, Budget and Finance, Financial Operations, Procure-to-Pay, Shared Services, and the University Controller's Office, which includes the University Bursar's Office, Tax, Accounting Services, Financial Reporting, and Financial Systems Management and Analysis.

The Business & Financial Affairs Division Care (shared services) unit is responsible for providing the division with efficient, effective and customer-friendly consultation and support by facilitating financial, procure-to-pay, position management and other related administrative transactions on behalf of BFA departments. BFA Division Care is comprised of a project-focused team and an operations-focused team; the project team provides financial and procure-to-pay support for facilities and construction projects; the operations team provides operational (non-project) financial, procure-to-pay, position management and other related administrative transactional support to department and divisional management.

For more information regarding the Business & Financial Affairs division, click here.

Education and Experience

• Bachelor's degree in accounting, finance, business administration, public administration, or a related field; or equivalent combination of education and work experience.
• Minimum of five years of progressively responsible experience in financial operations, budgeting, accounting, procurement, shared services, or a related administrative function.
• Experience providing lead direction, coordinating work, or mentoring staff in a professional setting.
• Experience working with complex financial systems, data analysis, and process improvement.

Key Qualifications

• Proven expertise in financial systems (Oracle, PeopleSoft, Adaptive) and advanced Excel skills (pivot tables, data modeling, reporting). Experience with Smartsheets is desired.
• Ability to perform both detailed account management and higher-level analysis (including up to the division as a whole).
• Ability to actively provide day-to-day consultation, evaluation, and recommendations to the various operational units within Business and Financial Affairs.
• Strong analytical skills with the ability to interpret financial data, identify trends, and recommend solutions.
• Demonstrated ability to coordinate workflows, provide guidance to staff, and support a high-performing team environment.
• Knowledge of budgeting principles, procure-to-pay processes, and financial controls.
• Ability to apply complex policy frameworks, including CSU, state, federal, and university regulations.
• Strong communication skills and the ability to consult effectively with campus partners and departmental leadership.
• Demonstrated initiative, sound judgment, and the ability to manage multiple priorities in a deadline-driven environment.
• Commitment to customer service, continuous improvement, and operational excellence.

Compensation and Benefits

At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. But that's just the beginning! Our exceptional benefits package is designed to support your well-being and work-life balance:

• Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year.
• Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits.
• Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you.
• Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent.
• Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings.

The expected hiring range for this position is $80,000-$100,000 annually