"Lead IT Analyst/Programmer"

Position Details

Classification Information

Position Classification Title: IT Applications Professional, Programmer Analyst Sr.

FLSA: Exempt

Position Class: 89564

Position Overview

Position Summary:

This is an internal job posting, available only to current employees of Winston-Salem State University.

Lead IT Analyst/Programmer
The Lead IT Analyst/Programmer will report to the IT Manager of the Application Administration Services unit. The Application Administration Services unit maintains the portfolio of software tools and applications that support business operations and teaching and learning environments.

Responsibilities of the Lead IT Analyst/Programmer include:

• Assisting in defining business strategies and identifying strategic opportunities for long-term success
• Developing and enforcing internal policies and procedures
• Leading and managing projects from the initial request and specification creation to resolution and end-user training.
• Create project timelines and documentation and engage in data modeling
• Serve as an administrator for CRM, analytical, and academic support applications including TeamDynamix, WebFOCUS, Power BI, and Xtender.
• Develop IT solutions for business needs and create applications for business and functional programs
• Maintain high-level expertise in application development and system integration.
• Provide analytical support, including business process review and software performance testing.
• Evaluate software, recommend improvements, and ensure data integrity.
• Support ongoing application modifications to meet department and university goals.

As part of an agile, high-performance team with expanding responsibilities, the Lead IT Analyst/Programmer will work in a very collaborative and dynamic environment to design, develop, and administer applications. This position will also collaborate with other campus personnel and vendors to identify areas of service improvements and potential future enhancements based on strategic planning initiatives, and technician and customer requests and feedback.

The ideal candidate will demonstrate excellent interpersonal and communication skills, and demonstrate the ability to work with minimal supervision. The ideal candidate is proactive and passionate about meeting or exceeding customer expectations.

Position Information

Position Number: 211408

Working Position Title: Lead IT Analyst/Programmer

Building and Room No.: Elva Jones Computer Science Bldg, Suite 1111.

Appointment Type: Permanent Full-Time

If Time Limited: No

Appointment Length: Permanent Full-Time

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies: Not Mandatory

Normal Work Schedule: M-F 8am-5pm, occasional weekend work required.

Department Required Skills:

• Bachelor’s degree in computer science or equivalent education and experience AND
• Four to five years of direct programming experience

Preferred Years Experience, Skills, Training, Education:

• Master’s degree in computer science, information technology or related area
• Seven years of experience in the information technology field in a similar role.
• Prior experience in a higher education environment
• Demonstrated expertise in IT customer service, with highly professional communication and ability to analyze and translate non-technical client needs into technological solutions
• Demonstrated experience with process improvement and finding technological solutions for business problems
• Excellent verbal and written communication skills to convey ideas, facts, and opinions to stakeholders and non-technical end users
• Experience with analysis and design of process description, logic, diagnostics, and problem solving.
• Thorough knowledge and understanding of programming languages, syntax structures, and data management techniques.
• Thorough knowledge and understanding of application, database, and web design and development concepts and standards.
• Experience with application programming interfaces and application integration tools.

Required License or Certification: None specified.

Valid US Driver's License: No

Commercial Driver's License Required: No

Physical Required: No

Posting Details

Internal Posting Only: Yes

Time Limited Position: No

Salary: Commensurate with education and experience

Open Date: 12/12/2025

Close Date: 01/07/2026

Open Until Filled: No