Lead Substance Use Navigator
Lead Substance Use Navigator
Job Profile Title
Clinical Research Coordinator C
Job Description Summary
This full-time position is for a lead Substance Use Navigator (SUN) who will be a core member of a collaborative care team. The team includes Penn Medicine on Demand clinicians (PMOD), the PI and CO PI, program manager, and CRS Director. The lead SUN will be part of a partnership with the Philadelphia Department of Public Health project expanding low barrier buprenorphine treatment access via a Warmline. This individual will rapidly connect patients with opioid use disorder to a PMOD clinician, and community follow up care. This individual will be involved in a number of projects and grant-based programming, all relating to expanding and supporting services related to increasing access to substance use disorder treatment and resources within the Penn system and greater community. This person will develop relationships with community groups/agencies in partnership with others in the agency. The lead SUN will be responsible for updating and expanding resources within Penn and with community practices (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.). This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders. The lead SUN will be responsible for managing their own caseload of patients by providing patients with recovery education and by providing a model for both people in recovery and staff by demonstrating that recovery is possible. This individual will maintain contact either in-person, by phone or e-mail with the recovering person once they are connected with care and throughout the intervention to ensure ongoing success and to provide re-engagement support in partnership with others in the agency if needed. This individual will assist the recovering person to identify their personal interests, goals, strengths and weaknesses regarding recovery and link them to needed resources. This position will also entail liaising closely with substance use navigators and project managers to support the day-to-day tasks of supervising substance use navigators and our buprenorphine telemedicine bridge clinic. The lead SUN will also be tasked with providing on-demand support and technical assistance. The lead SUN will also help patients identify barriers to accessing care to assist in recovery-related activities and develop strategies to overcome those barriers. The target population are individuals with opioid use disorders and in need of buprenorphine access.
Job Responsibilities
- Assess patient needs and navigate to appropriate resources. Support patients in the continuum of care
- Follow patients throughout the care continuum, facilitate and expedite appointments for follow-up and acute care, consults and support services including behavioral health clinicians, social workers, physicians, community agencies, etc. Serve as an essential link between patients and all other care providers and clinical and research staff.
- Documentation, collaboration with warmline team, supervising SUNs and training
- Maintain and expand communication with clinical partners to raise awareness of the warmline.
- Outreach to Penn departments and community partners to update and expand resources. Establish and maintain relationships with Philadelphia's buprenorphine resources and targeted organizations and utilize those relationships to maintain a working knowledge of surrounding resources including visiting referral facilities.
Qualifications
- Bachelor of Science and 4 to 6 years of experience or equivalent combination of education and experience is required.
- Must have prior substance use experience and knowledge of available resources.
- Ability to work in person in Philadelphia area up to 5 days/week on site.
- Demonstrated ability to collaborate effectively in a team setting
- Ability to quickly assimilate new information in a fast-paced work environment with enthusiasm
- Well organized and demonstrates skill in prioritizing competing job duties.
- Ability to multi-task
- Ability to utilize computer software (Word, Outlook, Excel, Powerpoint, Canva) and website updates in Wordpress
- Bilingual: English and Spanish preferred
- Special interest in those who have previous experience working in underserved communities
Position contingent upon funding.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Perelman School of Medicine
Pay Range
$62,000.00 - $63,800.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Presbyterian-Medical-Center/Lead-Substance-Use-Navigator_JR00113263-1
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