"Learning Commons Associate - Manager (Science Center)"

Job Summary

Reporting to the assignment area(s) campus leader, the Learning Commons Associate - Manager is responsible for overseeing and managing the day-to-day operations of one (or more) section(s) of the Learning Commons. The incumbent ensures that the primary focus of all employees in their assigned section is providing excellent customer service that maximizes student success and support. The Managing Associate is responsible for upholding and promoting the mission of the Learning Commons, and the training, supervision, and overall performance of their assigned direct reports.

Primary Duties and Responsibilities

Essential Performance Requirements

Supports the strategic objectives of Directors and Dean of the Learning Commons

Implements training for assigned employees; assists in the creation of training and best practices

Designs and implements sound operational policies and procedures for the Learning Commons

Evaluates effectiveness of operational policies and procedures

Recommends purchases and monitors expenditures for items suited for assigned area(s), including multiple learning labs

Develops instructional objectives, plans, and assessment tools for the area of responsibility

Maintains inventory records and an accurate accountability for all supplies, materials, equipment, and software computer packages in multiple labs

Provides excellent customer service as a primary contact for patrons of the Learning Commons

Provides tutoring services as needed in assigned areas

General Supervision and Management

Hires, trains, supervises, and evaluates Learning Commons Associates (I, II, and Senior) as well as other employees, potentially including student workers, in the assigned area(s)

Service Excellence

Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite

Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)

Supports the mission, values, goals, and principles of the College

Supervision

Works under the general supervision of the assignment area(s) campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

Bachelor's degree and three (3) years' working experience related to the Essential Performance Requirements

One (1) year's experience supervising (e.g., managing, evaluating the performance of others)

Preferred Qualifications

Master's degree

Degree in Science or related field, with completed coursework in Biology, Microbiology, Anatomy, Physiology, Chemistry, Physics, or Geology

At least one year's working experience in a college-level setting, tutoring or teaching in Biological or Physical Science courses

At least one (1) year's working experience coaching and developing a team in a college-level setting

At least one (1) year's working experience designing, implementing, and assessing new programs

Knowledge, Skills and Abilities

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Skilled using Microsoft Windows, the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint, and using web browsers to access the internet

Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Skilled with coordination by adjusting actions in relation to others' actions

Skilled using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Ability to Consider the relative costs and benefits of potential actions to choose the most appropriate one

Ability to monitor and assess performance of yourself, other individuals, or organizations to make improvements or take corrective action

Ability to negotiate by bringing others together and trying to reconcile differences

Ability to maintain a service orientation by actively looking for ways to help people

Ability to manage one's own time and the time of others

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.