Learning Commons Humanities, Languages, and Writing Tutor (Spherion)

Job Description Summary

This tutor position is being hired through our temp agency partner, Spherion, and is open to individuals who have earned an A.A., A.S., or A.A.S. Candidate(s) selected for this role will be onboarded and employed through Spherion and assigned to Santa Fe College.

The Learning Commons Humanities, Languages, and Writing Tutor position offers a unique opportunity to make a meaningful impact on students’ academic journeys through one-on-one tutoring sessions, leading Learning Commons workshops and activities, and helping connect students to campus resources. As a tutor, you will support active learning by providing one-on-one tutoring in Humanities, Languages, and Writing subjects both in person and online at NW Learning Commons in the Library and at College Centers. You will serve as role models and mentors, fostering a collaborative learning environment that empowers students to succeed, and are expected to model academic success behaviors and help develop resources for student learning.

You also may represent the Learning Commons at campus events, help connect students to other academic resources, and offer valuable feedback to improve services from a student-centered perspective. Additionally, as part of our professional development model in the Learning Commons, all new tutors receive mentorship and, in turn, mentor new tutors and may help support the Learning Commons’ CRLA training program. You may also take part in the Learning Commons embedded tutoring program.

This position is ideal for individuals who are passionate about helping others, excited about learning support, and enjoy working in a relaxed, academic environment.

The disciplines/areas that this tutor might serve are Writing, ESOL, U.S. History and Government, French, Spanish, Chinese, American Sign Language, Public Speaking, or other areas within and/or related to Humanities, Languages, and Writing.

Job Description

Responsibilities and Duties Include:

• Offers one-on-one and small group tutoring in-person and online in subject areas.
• Promotes active learning and support-seeking behavior among students.
• Maintains a welcoming and inclusive environment for all learners.
• Greets students and assists with check-in procedures at the Host Desk.
• Helps with wayfinding and answers general questions about tutoring services.
• Refers students to appropriate academic resources and support programs.
• Participates in classroom visits and embedded coaching when requested by faculty.
• Logs tutoring sessions and maintains accurate records via the College’s CRM.
• Communicates tutoring floor needs and concerns to supervisors.
• Attends orientation and training sessions as scheduled.
• Contributes to mini projects such as workshop creation, Canvas redesign, and resource development in subject areas.
• Provides feedback to improve Learning Commons services from a student-centered perspective.
• Represents the Learning Commons at on-campus events.
• Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
• Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Reports to: Coordinator, Language Arts Tutoring

QUALIFICATIONS

Required: Must have earned an Associate of Arts (A.A.) OR Associate of Science (A.S.) OR Associate of Applied Science (A.A.S.), or equivalent certification, and be in good academic and behavioral standing.

Additional Requirements: A criminal background check will be conducted. Must meet at least one (1) of the following criteria:

• Have earned a grade of B or higher in the subject being tutored AND/OR documented experience equivalent to a grade of B or higher in the subject/content being tutored and/or
• Written approval of a content and/or skilled instructor/faculty OR the endorsement of a tutor trainer AND/OR supervisor

Preferred: Tutoring experience.

General Knowledge, Skills, and Abilities

• Ability to work successfully in a multicultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in a rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level applicable to the job.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Detail Oriented - Proven accuracy and attention to detail.
• Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.