Learning & Development Manager

Position Summary

Rutgers, The State University of New Jersey is seeking a Learning & Development Manager for the National Transit Institute.

Among the key duties of this position are the following:

• Oversees instructional staff providing ongoing coaching, performance feedback, and professional development.
• Develops and oversees project timelines, coordinate resources, and ensure deliverables meet quality and compliance standards.
• Evaluates course effectiveness using established metrics, LMS data, participant feedback, and performance outcomes.
• Supports the selection, implementation, and ongoing coordination of a Learning Management System (LMS) as NTI expands its digital learning infrastructure.
• Balances program execution with strong supervisory leadership to ensure instructional excellence and continuous improvement.

Minimum Education and Experience

• Bachelor's degree in Instructional Design, Human Resource Development, Human Resource Management, Organizational Development, Adult Education, Business Administration, or a related field, or an equivalent combination of education/training and relevant advanced professional experience.
• At least five (5) years of professional experience within or in partnership with the public transit industry, including demonstrated experience in training, education, or instructional environments.

Categories: Administrative/Support, Staff/Administrative

City: New Brunswick

State: NJ

Equipment Utilized

• Personal computer, laptop, and related peripherals
• Standard office equipment (e.g., printer, copier, scanner).
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) or comparable productivity software
• Video conferencing and virtual meeting platforms (e.g., Zoom, Microsoft Teams, WebEx)
• Collaboration and file-sharing platforms (e.g., SharePoint, Box, Dropbox, or similar systems)
• Survey and evaluation tools for data collection and reporting (e.g., Qualtrics, SurveyMonkey, or similar)
• Basic data analysis tools for tracking training metrics and reporting outcomes
• Familiarity with eLearning authoring tools (e.g., Articulate, Captivate, or similar platforms)
• Experience working with or supporting Learning Management Systems (LMS) or comparable learning technologies preferred
• Presentation equipment including projectors, smart boards, microphones, and classroom AV systems
• Virtual classroom management tools and digital engagement platforms

Special Conditions: This position may require business travel.