Learning Specialist - University Advancement

Position Summary

The Learning Specialist in University Advancement at Washington University is responsible for developing and delivering advanced learning solutions for 500 staff positions. The Specialist will serve as a member of the Advancement Systems Learning Team and will report to the Manager of Learning & User Support. The Advancement Systems Learning Team is focused on improving individual and team performance and has expertise in change management and training.

The primary focus of the Learning Specialist is to create compelling general and role-specific Advancement Systems training for University Advancement staff and University Partners, with an emphasis on training for the department’s Salesforce CRM. The Specialist will lead training and also design and develop new learning solutions. The Specialist will provide consultation on best practices for learning effectiveness to presenters and internal partners.

The Specialist will ensure that all training is delivered at a high level of quality, and will exhibit a high level of professionalism and attention to detail.

Job Description

Primary Duties & Responsibilities:

Development and Delivery of Training Content

• Analyze learning needs of University Advancement staff.
• Design and develop blended learning solutions to meet the specific goals of the initiative, such as classroom instruction, virtual webinars, videos, e-Learning, performance support tools, and other learning solutions.
• Evaluate each learning solution at varying levels, depending on specific needs and goals of the program and/or request of management. Evaluation results will inform learning solution revisions, as necessary.
• Manage curriculum and participant lists in the Learning Management System.
• Facilitate live or virtual classroom training, or support facilitation by internal subject matter experts; potentially provide train-the-trainers for internal client-led facilitation.

Learning Program Management and Execution

• Manage all phases of the analysis, design, development, and delivery of learning solutions.
• Set realistic expectations for training development and delivery schedule.
• Schedule and meet milestones for final training delivery.
• Coordinate with presenters on key content.

Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment
• Ability to travel to various on- and off-campus locations

Physical Effort

• Typically sitting at desk or table
• Repetitive wrist, hand or finger movement

Equipment

• Office equipment

Required Qualifications

Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: Curriculum/Content Development And Workshop Facilitation With Developing Content (3 Years)

Preferred Qualifications

• Experience working in advancement/fundraising and/or higher education.

This position is located in St. Louis, MO and the targeted hiring range for this position is $49,700 - $58,000.

Education: Master's degree

Work Experience: Professional Outcomes Assessment/Evaluation (3 Years)

Skills: ADDIE Instructional Design, Articulate 360, Articulate Storyline, Cross-Team Communication, Curriculum Development, Deadline Management, Detail-Oriented, eLearning Development, eLearning Tools, Instructional Design, Instructional Development, Interact with All Levels of Management, Learning Effectiveness, Learning Management Systems (LMS), Learning Needs Analysis, Multicultural Environments, Outcomes Assessment, Salesforce (Software), Sound Judgment, Team Collaboration, Training and Development, Training Delivery, Workday Learning, Working Independently, Workshop Facilitation

Grade G10

Salary Range $49,700.00 - $82,100.00 / Annually