About This Opportunity

We have an exciting approximate 6 month fixed-term opportunity as a Library Services Officer to join our dynamic team dedicated to delivering exceptional support to students and academics. You’ll play an important part in enabling learning, teaching, and research, while helping shape innovative and responsive library services.

Working in a collaborative and fast-paced environment, you’ll bring your problem-solving skills, adaptability, and commitment to great service to help enhance the library experience for our UQ community.

Key responsibilities will include:

Providing high-quality advice and support on library resources, systems, and services.
Responding to client enquiries and resolving issues, including basic IT support, with escalation where required.
Supporting and mentoring colleagues, coordinating workflows, and assisting with small projects.
Contributing to continuous improvement initiatives, procedural documentation, and service enhancements.

Library Services Officer

University of Queensland

The University of Queensland, Saint Lucia QLD, Australia