M.Eng. Program Coordinator

Building on our 150-plus-year legacy as one of the nation’s preeminent engineering colleges, the Cornell David A. Duffield College of Engineering is a purpose-driven, inclusive community committed to developing the knowledge, capabilities, and people needed to forge a better future. Comprising more than 10 schools and departments, we are rooted in Ithaca, New York, with a growing presence in New York City and a global network of alumni and collaborators. Guided by our core values, our faculty and staff regularly engage across disciplines and intentionally bring together a range of perspectives as they lead and support ambitious efforts to tackle societal challenges, develop the next generation of leaders, and make a meaningful difference in the world.

The primary mission of Cornell’s Meinig School of Biomedical Engineering is to educate students to understand the human body as an integrated system through quantitative engineering analysis and to use that understanding to design better therapeutic strategies, devices, and diagnostics. A mission of nearly equal importance is to serve society by conducting research that develops quantitative linkages across scales in the human body and uses that development to build new tools to improve human health.

Enrollment representatives within Cornell’s colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University’s enrollment goals.

What You Will Do

This is a full time, three-year term position with the possibility of renewal based on available funding, performance, and business needs.

Within the Meinig School, the M.Eng. Program Coordinator provides management and administration of the biomedical engineering M.Eng. program. Under the direction of the Director of the M.Eng. Program and the Director of Administration, the M.Eng. Program Coordinator assists in administering our large M.Eng. program including recruitment, enrollment, student support and program development. Additionally, this position is a critical part of a team that addresses students of concern or at risk. This role may be exposed to highly confidential and sensitive information.

Duties include the following responsibilities:

• Coordinate all aspects of M.Eng. recruitment, admissions and enrollment process, in alignment with Cornell University strategic enrollment goals.
• Coordinate and assist in planning and developing new and existing program events, activities, and communications supporting both new and current students, e.g., welcome and orientation events.
• Disseminate information related to registration, employment, research, and other opportunities such as the coordination of graduation events.
• Support student progress and facilitate/troubleshoot as needed; monitor and verify requirements for degree completion; and act as a first point of contact for students of concern.
• Participate in the implementation of the School’s recruiting plan.

This position occasionally works at departmental functions that are core to the academic program and graduation ceremonies that fall outside normal working hours.

What We Need

• Bachelor’s degree and up to 2 years of relevant experience or equivalent combination.
• Excellent customer service skills; demonstrated ability to work effectively in an environment with frequent interruptions.
• Strong organizational skills; ability to follow up, track multi-step decision-making, and bring processes to completion.
• Ability to be proactive and independent while working closely in a team environment.
• Effective communication skills; ability to be clear and concise.
• Ability to actively listen, be patient, and remain calm in highly sensitive situations, e.g., when attending to a student of concern; use of sound judgement when referring students to other services.
• Impeccable integrity with a clear sense of ethics, fairness, discretion, and personal responsibility.
• Ability to read and comprehend policies, guidelines, protocols and ask appropriate questions when dealing with outlier situations.
• Ability to quickly learn software programs and create meaningful reports both routine and ad hoc.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community

It would be a bonus if you have any of the following:

• Demonstrated experience in effectively partnering with students and/or student groups.