Practice Operations Manager

Overview

This position is located in Montgomery, AL.

The College of Pharmacy is excited to recruit candidates for our next Practice Operations Manager, who will have the opportunity to manage the non-clinical operations of a medical clinic to include full supervision of the support staff for the facility.

Responsibilities

• Manages the daily business operations of a medical clinic to include, but not limited to, establishing/improving the clinic structure and processes, developing and administering operational policies and procedures, and monitoring financial transactions and clinical activity reports and processes.
• Manages all billing and collection procedures, to include appropriate coding, and ensures that staff are trained and educated in all regulatory procedures and practices regarding medical coding and billing.
• Oversees and is responsible for data collection and conducts analysis of data in order to advance programs/service development and expansion, strategy development, priority identification and program planning.
• Monitors delivery of patient services to include forecasting and preparing for all changes needed or impacted by patient load and billing/collecting procedures.
• Develops processes to monitor and analyze the productivity, patient satisfaction, and financial data for the site and communicates findings to administrators.
• Serves as the primary point of contact for site related issues, complaints, service delivery, and special events.
• Interprets, executes, and ensures compliance with related established local, state, and federal laws.
• Reviews, investigates, and corrects errors in financial entries and reports.
• May perform duties related to payroll, personnel actions, or similar procedures.

Qualifications

• Bachelor's degree in Healthcare Administration, Management, Business Administration, or related.
• 3 years of experience in healthcare administration, office policy and procedure development, or business management outside of a healthcare environment.

Substitution allowed for Experience: When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.