Manager, Credit for Prior Learning

Essential Duties and Responsibilities:

The Credit for Prior Learning Manager plays a key role in supporting the academic and professional goals of learners by implementing policy and processes for recommending academic credit for prior college-level learning. The position will accurately maintain and regularly update credit recommendations of non-credit learning including professional development courses and microcredentials offered in the School of Professional Studies, industry certifications and similar programming according to recommended guidelines published by the American Council of Education (ACE) and other recognized entities. The position will work in conjunction with the Office of the Registrar and expand the database for non-credit learning course equivalencies. The position manages the portfolio submission and review process and may make assignments to faculty reviewers and manage the payment process for those reviews, if needed.

The Credit for Prior Learning (CPL) Manager plays a pivotal role in advancing student success by overseeing the development, implementation, and management of UNC Charlotte's CPL program. This position is responsible for evaluating and recommending academic credit for non-credit learning experiences, such as professional development courses, industry certifications, microcredentials, and work-based learning. The CPL Manager collaborates closely with faculty, curriculum developers, and the Office of the Registrar to maintain an up-to-date database of credit equivalencies and ensure consistent, accurate documentation. They also manage the portfolio review process, assigning faculty reviewers and administering compensation when necessary. A strong focus on student and faculty support is essential, including providing clear communication and guidance on CPL opportunities and processes. The CPL Manager will promote the value and impact of CPL through presentations, reports, and digital content while continuously seeking opportunities to improve procedures, align with national trends, and support credential transparency initiatives such as CTDL and Open Badges 3.0. This is a dynamic role ideal for someone passionate about expanding access to credit-earning pathways and shaping innovative approaches to adult and nontraditional learning.

Minimum Experience / Education:

• Requires a minimum of a bachelor's degree in education, training and development, human resources, or related field
• Requires 3 years of professional work experience

Preferred Education Skills and Experience:

• Bachelor's degree in education, training and development, human resources, or related field.
• 3-5 years of experience in a higher educational setting.
• Experience with process improvement, workflow development, and credentialing.
• Exceptional communication, interpersonal, and organizational skills; strong attention to details.
• Ability to collaborate effectively with multiple departments and stakeholders to support student success.