"Manager, Facilities"

Job Description

As a Manager, Facilities at WGU, you will lead the day-to-day operations that keep our campuses safe, efficient, and welcoming. Your work ensures that every space supports collaboration, productivity, and the mission-driven culture that defines WGU.

What You'll Do

• Oversee daily facilities operations across all WGU sites, ensuring compliance, safety, and a high-quality work environment.
• Serve as the primary contact for internal service requests, vendor management, and property management communications.
• Implement and maintain SOPs and SLAs, conducting audits and driving process improvements.
• Manage office modifications, site maintenance projects, and space planning aligned with organizational goals.
• Contribute to annual facilities budgets, monitor expenses, and identify cost optimization opportunities.
• Lead and mentor facilities team members and vendors in mailroom operations, office moves, inventory, and campus support services.
• Coordinate construction and renovation projects, ensuring timelines, budgets, and quality standards are met.

What You'll Bring

• Bachelor's degree required (or equivalent experience in lieu of education).
• 5+ years of related experience in engineering, property management, business, construction, architecture, or similar field.
• 1+ year of leadership experience.
• Strong problem-solving and decision-making skills.
• Excellent organizational and project management abilities.
• Customer-focused mindset with strong interpersonal skills.
• Ability to set priorities and manage team workloads effectively.

Bonus Points if You Have

• Previous experience in Facilities Management.
• Certified Facility Manager (CFM) designation.
• Familiarity with systems such as CMMS, CAFM, BMS, BAS, BEMS, or facilities asset/inventory management platforms.

Experience in Lieu of Education
Equivalent relevant experience performing the essential functions of this job may substitute for education requirements at the hiring manager's discretion.

What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you will hear from a recruiter or hiring manager who will guide you through the process. We aim to communicate decisions promptly and respectfully.
Here is what that typically looks like:

• Introductory call
• Hiring Manager Interview
• Stakeholder Interviews

Work Location
This is a full-time, in-office position at WGU's office in Salt Lake City, Utah.

What You'll Receive as a Full-Time WGU Employee

• Comprehensive healthcare
• HSA and FSA options
• Life and disability insurance
• Legal assistance and identity protection
• Retirement savings plan
• Wellbeing programs
• Discounted WGU tuition for you and your family
• Flexible PTO and Sick time
• 11 paid holidays
• Additional paid leaves, including parental leave

Explore the full benefits overview at https://wgubenefits.com.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.