"Manager Oncology Outreach, Navigation, & Access"

Job Details

Title: Manager Oncology Outreach, Navigation, & Access

Department Org: Dana Cancer Center - 110250

Employee Classification: J1 - Salaried Full Time HSC

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift: 1

Start Time: 8am End Time: 5pm

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

The Manager of Oncology Outreach, Navigation & Access; provides operational and strategic leadership across the cancer service line. This role oversees the systemwide oncology navigation program, directs all outreach and community-facing engagement efforts, manages oncology screening initiatives, and leads access and coordination functions that support growth and retention across the Dana Cancer Center.

This position carries direct accountability for staff performance, patient access, operational excellence, regulatory readiness, and business-line outcomes. This role partners with the Administrative Director, physician leadership, and multidisciplinary teams to ensure seamless coordination for cancer patients and to advance the strategic plan for the oncology service line.

Minimum Qualifications:

• Bachelor’s in healthcare related field required.
• Minimum five (5) years’ experience in healthcare, healthcare management required.
• Excellent communication skills required
• RN Licensure, Social Worker, or similar alternative clinical certification is highly preferred but not required.

Preferred Qualifications:

• Strong knowledge of oncology service-line functions, navigation standards, and clinical workflows.
• Required to work flexible hours including evenings, weekends and holidays.
• Tactful, respectful and courteous in dealing with patients, visitors, students, residents, physicians, and staff.
• Able to maintain effective working relationships with personnel and medical staff.
• Successfully completed orientation program within 90 days.
• Demonstrates ability to work with self-direction with minimal supervision.
• Demonstrates excellent written and verbal communication skills, with the ability to work closely with multiple teams.
• Previous experience with accreditation including the Joint Commission, CMS,

Conditions of Employment:

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.