"Manager, Technical and Laboratory Services"

Be Bold. Belong. Be More.

At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

Southern Cross University’s Faculty of Health is seeking a dynamic and visionary Manager, Technical and Laboratory Services to lead one of the University’s most divers and high-impact operational portfolios. This is an exciting opportunity to shape the strategic direction of clinical skills and laboratory environments spanning three campuses, directly influencing the quality of teaching, research, and student experience within a leading health faculty.

You will lead a committed technical team, champion a strong safety culture, and drive innovation across multidisciplinary spaces. Working with academic leaders, professional teams, and external partners, you will play a central role in modernising facilities, improving systems, and enabling the next generation of health and science education.

You will make an impact by:

• Leading the strategic vision and operational performance of all clinical skills and laboratory environments across the faculty
• Ensuring safe, compliant, and future-ready facilities that support high quality teaching and research
• Driving innovation, modernization, and continuous improvement in laboratory and clinical operations
• Overseeing major projects, resources, and workflows to optimize efficiency and support growth
• Managing budgets, procurement, and equipment lifecycles to ensure sustainable and value driven operations
• Building strong, collaborative relationships with academic, professional, and external stakeholders to support excellence in service delivery
• work processes

What you will bring

You’re an enthusiastic and forward-thinking leader who thrives in complex, science based environments. You bring a strong track record of managing people, facilities, and technical operations, and you are energised by the opportunity to make a meaningful and lasting impact across a large academic faculty.

You inspire high performance, navigate complexity with confidence, and bring a solutions focused mindset to everything you do. Above all, you are committed to creating a safe, innovative, and well supported environment where teaching and research can thrive.

To succeed in this role, you will also need:

• Postgraduate qualifications and extensive leadership experience in laboratory, clinical, or technical operations
• Demonstrated success leading diverse technical teams and cultivating a positive, proactive team culture
• Experience managing large, multi-site laboratory or clinical environments and delivering high-impact initiatives
• Strong commercial acumen, with expertise in budgeting, resource planning, and major equipment procurement
• A passion for innovation, problem solving, and diving operational improvements across complex systems
• Excellent communication, collaboration, and stakeholder engagement skills, with the ability to influence strategic outcomes

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

• Full-time, continuing (permanent)
• Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480. Relocation assistance is available, making it easier to join our regional communities
• HEW 9. The base salary ranges from $134,393 - $140,896 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $164,848.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Name: Prue Berry

Email: prue.berry@scu.edu.au

Applications close 11.30pm AEDT 1 February 2026.

Position description