"Managing Director - Internal Medicine"

Extended Job Title

Managing Director - Internal Medicine

Position Description

Plans and directs the overall operation of a complex area/department and provides leadership for staff members. Under executive direction, performs highly varied administrative duties involving the use of independent judgment and professional skills. Responsible for all employees assigned to area.

Major/Essential Functions

• Manages daily administrative operations of a large clinical practice, including establishing work priorities; resolves problems related to the day-to-day operations of the clinic.
• Resolves scheduling conflicts and access issues, monitors room utilization, and maintains effective clinic flow. Responsibility for clinic schedule management to effectively manage no-shows, cancellations, template changes and physician/staff availability.
• Effectively performs personnel tasks, including hiring, counseling, promoting, disciplining staff as appropriate and effectively mentors staff to maximize skills, knowledge and abilities.
• Oversee managed care, eligibility, point-of-service collections and referral operations of the clinic to ensure timely response to patients and referring providers and work to ensure efficient managed care processes and revenue cycle operations.
• Ensures appropriate staffing based on workload and staff competency and effectively coordinates staffing schedules to accommodate clinic needs.
• Communicates professionally and effectively with department Leadership Team regarding patient, staff and physician issues, clinic needs.
• Conducts outreach/business development on behalf of the Department.
• Assists in developing effective strategic, business and marketing plans, along with action steps and implementation dates.
• Continually evaluates existing services and identifies new program opportunities or enhancements.
• Provides report analysis for patient satisfaction, performance initiatives, referral patterns, physician availability/capacity, appointment waiting periods, and appointment statistical data.
• Assist in developing annual operating budget. Makes a continuous effort to ensure cost-effective and efficient operations, and collaborates with the Administrator on identifying budgetary issues and deficits.
• Assures compliance with policies and practices regarding vendor selection and acquisition and payment of supplies and services.
• Researches issues relating to billing or charge capture, discusses issues with appropriate staff or physicians and takes necessary measures to resolve issues.

Preferred Qualifications

• Master’s degree in healthcare management related field with extensive experience managing large complex clinic operations.
• Prior experience working collaboratively with colleagues, physicians and practice personnel.

Required Qualifications

Bachelor's degree required. Seven years of progressively responsible management experience is required. Education beyond the bachelor's level may substitute for required experience on a year-for-year basis.

Job Type

Full Time

Pay Basis

Monthly

Pay Grade Minimum

6354

Pay Grade Maximum

17473.5

Schedule Details

M-F 8-5

Work Location

Lubbock

Travel Required

Up to 25%